Blog

The latest news and updates from Be My Eyes in one place.

On top of the image text reads: "Service Directory, Customer Service Connections to 600 Companies and Organizations Worldwide" with the Be My Eyes Logo. On the left, two pictures of smartphones show a list of companies, like Apple, Google and Microsoft. On the right, a smiling woman with headphones and a microphone, providing customer service
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March 18, 2024

Be My Eyes Launches “Service Directory”: Direct Customer Service Connections to over 600 New Companies and Organizations

Beginning today in beta, hundreds of hard-to-find customer service numbers and connections to over 600 companies and organizations worldwide have been added to Be My Eyes’ Service Directory, a new section in our app where you can easily connect directly with them for free.
The image shows a celebratory message from the Be My Eyes app, the text reads: "Be My Eyes celebrates 600,000 blind and low-vision users. On the right, there is an image of two men smiling and sitting close together, with one holding a white cane. The background is festive with colorful confetti scattered around
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February 14, 2024

Be My Eyes Celebrates 600,000 Blind and Low Vision Users on Valentine's Day

100,000 blind and low vision users have joined the Be My Eyes community since May 2023, marking the fastest-ever community expansion in Be My Eyes’ history!
Two smartphones displayed, one next to the other, showing the interface of the new Be My Eyes Groups for Friends and Family feature. On the left, text reads "Be My Eyes Groups For Friends And Family Members"
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December 20, 2023

Be My Eyes Integrates New Feature to Receive Visual Assistance From Friends and Family Members

Be My Eyes integrates a new feature called Be My Eyes Groups for individuals who are blind or have low vision
Preview of the Be My AI interface with text reading: "Be My AI Open Beta now available on Android"
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December 4, 2023

Be My AI™ Beta Now Officially Available On Android Smartphones

In celebration of the UN Persons with Disabilities Day on December 3rd, Be My Eyes is proud to announce that its new feature Be My AI™ will now be available for Android smartphone users worldwide.
Alt-text: Four smartphone screens are displayed to demonstrate the user experience walk-through of connecting with Be My AI™ via Microsoft’s Specialized Help profile in the Be My Eyes app. The first smartphone screen on the far left shows the Microsoft company profile in Be My Eyes. The second smartphone screen shows the screen that appears when a blind user selects “Chat with Be My AI.” Be My AI™ sends a message to the users that reads, “Hello! This is Be My AI™ from Microsoft. How can I assist you today?” The third screen shows the conversation with Be My AI™ continued, where a user asks, “How do I disable Microsoft Outlook?” The fourth and final smartphone screen shows the smartphone camera pointing its rear-facing camera onto a Microsoft Outlook inbox on a computer desktop screen.
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November 15, 2023

Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results

World’s First AI Visual Support for Blind and Low Vision Customers
Preview of the Be My AI interface
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October 25, 2023

Be My AI Mentioned Amongst TIME Best Inventions of 2023

The new AI Describer for people who are blind or have low vision is featured in the AI Category
Be My AI User Interface Preview
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October 18, 2023

Be My AI Hits One Million Sessions Only Two Weeks After Open Beta Release

Two weeks after its official release, our community has already experimented with Be My AI 1,000,000 times and feedback has been phenomenal
text reading "Be My AI - soon available". On the right, picture of the Be My AI interface
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September 25, 2023

Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users

Be My Eyes’ AI assistant, powered by GPT-4, is rolling out to hundreds of thousands of iOS and Android users over the next several weeks.
Be My Eyes Logo
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September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description
Alt-text: Phone screen showing the text “Terms of Service and Privacy Policy” following buttons with the options to ’Accept’ or ‘Decline’.
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September 4, 2023

Be My Eyes is Updating our Terms of Service and Privacy Policy

New Terms Include Be My AI and Accessible CX
Two people reading a LEGO Braille Bricks element chart, with Be My Eyes and LEGO logos.
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September 1, 2023

Be My Eyes and the LEGO Group partner to bring inclusive play experiences to blind and low vision Lego fans

People who are blind or have low vision can now reach out to a LEGO representative to get real time video assistance with LEGO® products and services.
Preview of the Be My AI interface. Text reading: "Become a Be My AI beta tester - we're expanding our beta test for iOS users".
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August 7, 2023

Introducing: Be My AI

Be My Eyes’ Virtual Volunteer, powered by GPT-4, gets a new name and will soon be open to beta testing by hundreds of iOS users worldwide
Belong and Be My Eyes Logos
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July 23, 2023

Belong pioneers inclusive ways to assist blind and low vision customers with Be My Eyes

People who are blind or have low vision can now reach out to a Belong representative to get real time video assistance with Belong products and services.
Picture of a woman celebrating, with confetti all around her
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May 23, 2023

Be My Eyes celebrates 500,000 people who are blind or have low vision joining the community!

Over 500,000 blind and low-vision people have now signed up to get visual assistance through Be My Eyes.
#GAAD written in white on a blue background.
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May 18, 2023

How to get Involved on Global Accessibility Awareness Day

Global Accessibility Awareness Day is an opportunity to raise awareness about digital inclusion and accessibility. Here’s how you can get involved.
March 18, 2024

Be My Eyes Launches “Service Directory”: Direct Customer Service Connections to over 600 New Companies and Organizations

Beginning today in beta, hundreds of hard-to-find customer service numbers and connections to over 600 companies and organizations worldwide have been added to Be My Eyes’ Service Directory, a new section in our app where you can easily connect directly with them for free.
February 14, 2024

Be My Eyes Celebrates 600,000 Blind and Low Vision Users on Valentine's Day

100,000 blind and low vision users have joined the Be My Eyes community since May 2023, marking the fastest-ever community expansion in Be My Eyes’ history!
December 20, 2023

Be My Eyes Integrates New Feature to Receive Visual Assistance From Friends and Family Members

Be My Eyes integrates a new feature called Be My Eyes Groups for individuals who are blind or have low vision
December 4, 2023

Be My AI™ Beta Now Officially Available On Android Smartphones

In celebration of the UN Persons with Disabilities Day on December 3rd, Be My Eyes is proud to announce that its new feature Be My AI™ will now be available for Android smartphone users worldwide.
November 15, 2023

Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results

World’s First AI Visual Support for Blind and Low Vision Customers
October 25, 2023

Be My AI Mentioned Amongst TIME Best Inventions of 2023

The new AI Describer for people who are blind or have low vision is featured in the AI Category
October 18, 2023

Be My AI Hits One Million Sessions Only Two Weeks After Open Beta Release

Two weeks after its official release, our community has already experimented with Be My AI 1,000,000 times and feedback has been phenomenal
September 25, 2023

Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users

Be My Eyes’ AI assistant, powered by GPT-4, is rolling out to hundreds of thousands of iOS and Android users over the next several weeks.
September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description
September 4, 2023

Be My Eyes is Updating our Terms of Service and Privacy Policy

New Terms Include Be My AI and Accessible CX
September 1, 2023

Be My Eyes and the LEGO Group partner to bring inclusive play experiences to blind and low vision Lego fans

People who are blind or have low vision can now reach out to a LEGO representative to get real time video assistance with LEGO® products and services.
August 7, 2023

Introducing: Be My AI

Be My Eyes’ Virtual Volunteer, powered by GPT-4, gets a new name and will soon be open to beta testing by hundreds of iOS users worldwide
July 23, 2023

Belong pioneers inclusive ways to assist blind and low vision customers with Be My Eyes

People who are blind or have low vision can now reach out to a Belong representative to get real time video assistance with Belong products and services.
May 23, 2023

Be My Eyes celebrates 500,000 people who are blind or have low vision joining the community!

Over 500,000 blind and low-vision people have now signed up to get visual assistance through Be My Eyes.
May 18, 2023

How to get Involved on Global Accessibility Awareness Day

Global Accessibility Awareness Day is an opportunity to raise awareness about digital inclusion and accessibility. Here’s how you can get involved.
May 17, 2023

Sky Ireland officially joins Be My Eyes Specialized Help

Our community in Ireland can now reach out to a Sky Ireland representative to get real time video assistance with Sky Ireland products and services.