Add AI to your accessible support Service AI works alongside Service Directory, Stream or Connect. It interprets images, answers routine questions around the clock, and hands over to your team whenever a customer needs a person. Request a Free Demo Download Datasheet Picture of service user A woman with brown hair, using mobile phone to access the Be My Eyes app. Trusted by How it works Customer asks A customer asks for help. In the Be My Eyes app, by message or by sharing a photo. AI answers Service AI answers. It’s trained on your products and policies, understands the image, and solves routine requests in seconds. Human handover If needed, someone steps in. One tap connects the customer to your team, through a Service Connect video call or your listed phone number, during your opening hours. See it in Action Service AI by the numbers Up to 90% of requests resolved without human intervention 3× faster than traditional support methods 50% + reduction in resolution times Assistance in an instant Integrated with the Be My Eyes app — already used by millions of blind and low-vision people — Service AI runs as a virtual agent trained on your company’s products and policies, it interprets images and chats with your customers to solve their requests fast. And your team is never far away. Service AI only answers from the information you provide, and customers can reach a person at any time — through your listed phone number, or a Service Connect video call. Request a Free Demo Assistance in an instant Illustration An image of a mobile phone with a screen that shows a user's request. Works with your Be My Eyes service With Service Directory Answer common questions around the clock, right from your profile in the Be My Eyes app. Customers can still call your support number whenever they need to. Explore Service Directory With Service Stream Resolve simple requests before they reach an agent, so your team can focus on the calls where live video makes the difference. Explore Service Stream With Service Connect Handle routine requests automatically, and hand over to a live agent with full context when a customer needs a person. Explore Service Connect Getting started Add Service AI to any Be My Eyes service. Already a Directory, Stream or Connect partner? Talk to us about adding AI to your setup. New to Be My Eyes? We’ll help you find the right starting point. Request a Free Demo Find the Right Fit Keep a high profile Illustration An image of mobile device showing company profile Talk to us about Service AI See Service AI in action, get pricing, or ask how it works with your current setup — our team will get back to you.
AI answers Service AI answers. It’s trained on your products and policies, understands the image, and solves routine requests in seconds.
Human handover If needed, someone steps in. One tap connects the customer to your team, through a Service Connect video call or your listed phone number, during your opening hours.
With Service Directory Answer common questions around the clock, right from your profile in the Be My Eyes app. Customers can still call your support number whenever they need to. Explore Service Directory
With Service Stream Resolve simple requests before they reach an agent, so your team can focus on the calls where live video makes the difference. Explore Service Stream
With Service Connect Handle routine requests automatically, and hand over to a live agent with full context when a customer needs a person. Explore Service Connect
