Fully accessible, on-demand video support Accessible support through live visual interpretation. Video starts the instant a blind or low-vision Be My Eyes user calls your profile, so your agents see what your customer sees from the very first second. Request a Free Demo Download Datasheet Picture of service user A man with a beard, glasses, and headset smiles at a computer screen. Generated with Be My AI. Trusted by What it delivers Fully accessible visual interpretation One-way video and two-way audio, live from first contact. The deepest connection to our community Built for the millions of people who use Be My Eyes. Support on your terms Delivered through Be My Eyes' web-based CX platform. Use your own contact center agents or outsource to trained specialists. Built to pass review A full security review, so IT, security and procurement can sign off with confidence. See it in Action Why teams choose Service Connect Higher first-call resolution Agents get the exact visual context they need to fix it first time. Lower handling times Visual context solves in minutes what can take an hour over voice. Ready for the EAA Accessible customer support has been required for EU customers since June 2025. Accessible customer experiences at scale One-way video and two-way audio let your agents see the problem and solve it in real time. Service Connect integrates with major CX platforms and includes analytics to track and improve service quality. Want to handle routine requests automatically? Add our optional AI assistant, which answers simple questions and hands over to your team with full context. Request a Free Demo Assistance in an instant A woman with curly gray hair and a headset smiles at a computer in an office with people in the background. Generated with Be My AI. Great tools for your service center agents and managers The Be My Eyes Agent and Manager apps provide your teams with the tools they need to provide great service experiences for your blind and low vision customers. Live-video, call trend analysis and performance dashboards, all in one intuitive platform. Keep a high profile Illustration An image of mobile device showing company profile Case Studies Discover how Microsoft transformed its Disability Answer Desk by integrating Be My Eyes’ real-time video and AI support, empowering blind and low-vision users to resolve tech issues faster and more efficiently. Read the Case Study Case Studies Sky Ireland partners with Be My Eyes to provide free, real-time visual support for blind and low-vision customers. Through the Be My Eyes app, Sky customers can connect directly with Accessibility Advisors via live video, receiving the help they need with their Sky services. Read the Case Study Case Studies Amtrak partners with Be My Eyes to introduce live visual support for passengers who are blind or have low vision. What began as a regional pilot has now expanded nationwide, helping travelers move through stations with greater confidence and independence. Read the Case Study Getting started Service Connect includes a full security review, so it takes a little longer to set up. Many teams go live on Service Directory or Service Stream while their review is under way. Request a Free Demo Find the Right Fit Keep a high profile Illustration An image of mobile device showing company profile Talk to us about Service Connect Book a demo, get pricing, or ask about integration and security review — our team will get back to you.
Support on your terms Delivered through Be My Eyes' web-based CX platform. Use your own contact center agents or outsource to trained specialists.
Built to pass review A full security review, so IT, security and procurement can sign off with confidence.
