Travel and Transport Accessibility - Be My Eyes

Making Travel Accessible

Want to give your business a competitive and accessible edge? Be My Eyes can help your brand deliver a seamless, independent travel experience for blind and low-vision passengers.

Why Be My Eyes for Travel?

Blind and low-vision travelers can face significant barriers when making business trips or taking holidays. From terminal and station navigation to inaccessible booking sites, and from on-board information to departure details, Be My Eyes combines innovative AI-tools with specialized video-streaming that remove these barriers at every stage. With Be My Eyes, your travel brand can transform accessibility and create journeys that are empowering and unforgettable.

Supporting Every Step of the Journey

Airlines

Be My Eyes reduces reliance on assistance, helping agents focus on core duties while empowering travelers with greater autonomy. Offer instant help with boarding passes, flight changes, or lost luggage right from a traveler’s phone.

Airports

Enhance wayfinding, check-in, and security processes with live or AI-based visual support that empowers travelers to navigate terminals more independently. While all airports provide staff assistance for blind passengers, this often involves escorting them to a location and waiting for the next pickup, sometimes for hours during long layovers. Visual support tools can bridge that gap.

Transportation

Help riders identify the correct vehicle by reading license plates and verifying drivers in real-time.

What We Offer

Products and services that make an impact in travel

Service AI

Use image recognition and conversational AI to interpret everything from boarding passes to hotel room controls.

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Service Connect

Enable your customer service agents to provide visual help via secure video calls – offering personal, fast, and effective assistance when your customers need it most.

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Service Directory

The Be My Eyes Service Directory connects your business directly with the global blind and low-vision community, making it easy to be found, trusted, and contacted in the moments that matter.

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Why Travel Brands Choose Be My Eyes

Here’s why leading travel providers trust and integrate Be My Eyes into their services:

Available in 180+ languages and 150+ countries

The largest community of blind and low-vision users

Trusted by global travel brands and accessibility leaders

Advanced AI

Easy Integration - apps working together

Easy integration with existing systems

The Numbers

All eyes on your ROI? Save time and money with Be My Eyes 

Download our Free Guide: The Business Case for Accessibility
Up to

90%

Requests solved automatically

Typically

67%

Reduction in fix time

5%

Increase in customer satisfaction

75%

Increase in capacity

Aeroporti di Roma & Be My Eyes

Be My Eyes partners with Aeroporti di Roma to bring real-time visual assistance to millions of travelers at Rome Fiumicino “Leonardo da Vinci” International Airport. By integrating the Service Connect™ platform into ADR’s accessibility services, blind and low-vision passengers can now receive instant support through live agents and AI via the Be My Eyes app.

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Trusted by

The logo features a stylized sun peeking over the horizon line, with "Accessible Pharmacy" elegantly inscribed below. Logo of the National Federation of the Blind featuring a unique pattern and the inspiring slogan "Live the life you want," embodying empowerment and self-determination. The image features the P&G logo crafted in dark blue cursive letters set against a clean white background, epitomizing simplicity and elegance.

See Be My Eyes in Action

Be My Eyes gives you the tools to support blind and low-vision travelers with confidence, efficiency, and empathy.  Book your FREE demo today.