Making Airports Accessible Want to give your airport a competitive and accessible edge? Be My Eyes can help deliver a seamless, independent travel experience for blind and low-vision travelers. Request a FREE Demo Picture of airport Picture of traveler outside airport with suitcase Why Be My Eyes for Airports? Blind and low-vision travelers can face significant barriers when moving through airports, whether travelling for business or leisure. From terminal information and self-service kiosks to locating services, understanding departure details, and accessing real-time support, Be My Eyes combines AI tools with specialist video support to help remove barriers at key moments. With Be My Eyes, your airport can deliver a more accessible, confident, and independent passenger experience. Supporting Every Step of the Journey Flight Information Help passengers access and understand flight details, including departure times, gate information, delays, cancellations, and other real-time updates. Airport Amenities Enable passengers to locate and identify airport services and amenities, including lounges, restrooms, shops, and customer service desks. Kiosks Remove barriers at self-service kiosks by providing visual interpretation for check-in, baggage drop, and on-screen instructions. Aeroporti di Roma & Be My Eyes Be My Eyes partners with Aeroporti di Roma to bring real-time visual assistance to millions of travelers at Rome Fiumicino “Leonardo da Vinci” International Airport. By integrating the Service Connect™ platform into ADR’s accessibility services, blind and low-vision passengers can now receive instant support through live agents and AI via the Be My Eyes app. Learn More What We Offer Products and services that make an impact in travel Service AI Use image recognition and conversational AI to interpret everything from flight information to self-service kiosks. Learn More Service Connect Enable your customer service agents to provide visual help via secure video calls – offering personal, fast, and effective assistance when your customers need it most. Learn More Service Stream Enables agents to turn existing phone calls from blind and low-vision customers into secure live video streams, giving them visual context to resolve issues faster. Learn More Why Airports Choose Be My Eyes Here’s why leading airports trust and integrate Be My Eyes into their services: Available in 180+ languages and 150+ countries The largest community of blind and low-vision users Trusted by global brands and accessibility leaders Advanced AI Easy integration with existing systems The Numbers All eyes on your ROI? Save time and money with Be My Eyes Download our Free Guide: The Business Case for Accessibility Up to 90% Requests solved automatically Typically 67% Reduction in fix time 5% Increase in customer satisfaction 75% Increase in capacity Trusted by See Be My Eyes in Action Be My Eyes gives you the tools to support blind and low-vision travelers with confidence, efficiency, and empathy. Book your FREE demo today.
Flight Information Help passengers access and understand flight details, including departure times, gate information, delays, cancellations, and other real-time updates.
Airport Amenities Enable passengers to locate and identify airport services and amenities, including lounges, restrooms, shops, and customer service desks.
Kiosks Remove barriers at self-service kiosks by providing visual interpretation for check-in, baggage drop, and on-screen instructions.
Service AI Use image recognition and conversational AI to interpret everything from flight information to self-service kiosks. Learn More
Service Connect Enable your customer service agents to provide visual help via secure video calls – offering personal, fast, and effective assistance when your customers need it most. Learn More
Service Stream Enables agents to turn existing phone calls from blind and low-vision customers into secure live video streams, giving them visual context to resolve issues faster. Learn More
