Making Information Technology (IT) Accessible Information Technology (IT) powers the modern world, but blind and low-vision users often encounter frustrating barriers when interacting with devices, software, and digital services. Be My Eyes helps IT brands deliver accessible, empowering experiences that allow every customer to unlock the full potential of their products and services. Request a FREE Demo Why Be My Eyes for IT? Whether it’s setting up complex software, troubleshooting hardware issues, or navigating user interfaces, blind and low-vision users face unique challenges. Be My Eyes combines intelligent AI assistance with real-time human support to transform technical support into an accessible, efficient, and satisfying experience for all users. Example Use Cases Software and Application Support Help users install, configure, and use software applications independently with AI-guided instructions and live agent support. Hardware Troubleshooting Assist with diagnosing and fixing device issues through visual inspection and step-by-step guidance via secure video calls. Accessibility Settings Guide customers in activating and customizing accessibility features on devices and software to enhance usability. Customer Support Reduce call handle times and improve customer satisfaction by providing more effective support that overcomes visual barriers. What We Offer Products and Services That Make an Impact in IT Service AI Guide users through device setup, software troubleshooting, and accessibility feature activation through custom AI. Learn More Service Connect Provide live video and audio support where agents can see exactly what the user sees, enabling precise and personalized technical assistance. Learn More Service Directory Make your brand easily discoverable to blind and low-vision users via the Be My Eyes app, creating direct and trusted access to your support services. Learn More Why IT Brands Choose Be My Eyes Here’s why leading IT brands trust and integrate Be My Eyes into their services: Available in 180+ languages and 150+ countries The largest community of blind and low-vision users Trusted by global IT brands and accessibility leaders Advanced AI Easy integration with existing systems The Numbers All eyes on your ROI? Save time and money with Be My Eyes Download our Free Guide: The Business Case for Accessibility Up to 90% Requests solved automatically Typically 67% Reduction in fix time 5% Increase in customer satisfaction 75% Increase in capacity Microsoft & Be My Eyes Microsoft’s Disability Answer Desk (DAD) partners with Be My Eyes to provide real-time visual assistance to blind and low-vision customers needing technical support. By integrating Service Connect and Service AI, Microsoft customers can share their device screens live via their smart device camera, allowing support agents to see and resolve issues faster and more accurately. Learn More Trusted by See Be My Eyes in Action Ready to deliver truly accessible IT experiences? Book your FREE demo today and see Be My Eyes for Business in action.
Software and Application Support Help users install, configure, and use software applications independently with AI-guided instructions and live agent support.
Hardware Troubleshooting Assist with diagnosing and fixing device issues through visual inspection and step-by-step guidance via secure video calls.
Accessibility Settings Guide customers in activating and customizing accessibility features on devices and software to enhance usability.
Customer Support Reduce call handle times and improve customer satisfaction by providing more effective support that overcomes visual barriers.
Service AI Guide users through device setup, software troubleshooting, and accessibility feature activation through custom AI. Learn More
Service Connect Provide live video and audio support where agents can see exactly what the user sees, enabling precise and personalized technical assistance. Learn More
Service Directory Make your brand easily discoverable to blind and low-vision users via the Be My Eyes app, creating direct and trusted access to your support services. Learn More
