Making Electronics Accessible Technology shapes how we live, work, and connect, but for blind and low-vision users, even simple interactions with electronic products can present barriers. With Be My Eyes, brands can create truly accessible experiences, empowering every customer to fully use, enjoy, and trust their products. Request a FREE Demo Why Be My Eyes for Electronics and Home Appliances? From complex device setups to inaccessible error messages, blind and low-vision users can face daily challenges with electronic devices and home appliances. With Be My Eyes for Business, electronic and home appliance brands can deliver accessible, intuitive, and empowering experiences for every customer. Supporting Every Step of the Customer Experience Consumer Electronics Help users connect, troubleshoot, and configure devices independently. Be My Eyes lets customers interpret setup guides, read error codes, and apply updates instantly with AI, or through a live expert via secure video support. Home Appliances Assist with mode selection, diagnostic alerts, or routine maintenance, minimizing service callouts and increasing customer satisfaction. Mobile Devices and Wearables Deliver real-time assistance to customers setting up smartphones, tablets, smartwatches, and other connected devices to reduce returns and improve onboarding experiences. What We Offer Products and Services That Make an Impact in Electronics Service AI Leverages cutting-edge visual AI to help blind and low-vision customers interpret device displays, navigate setup processes, and troubleshoot issues. Learn More Service Connect Bridges AI assistance with live-agent support through a one-way video and two-way audio connection. Let your agents see exactly what the customer sees to resolve issues faster, and more effectively, and to minimize engineer callouts. Learn More Service Directory The Be My Eyes Service Directory allows your brand to be easily found and accessed by blind and low-vision users through the Be My Eyes app, offering direct, streamlined connections to support. Learn More Why Electronics Brands Choose Be My Eyes Here’s why leading consumer electronics brands trust and integrate Be My Eyes into their services: Available in 180+ languages and 150+ countries The largest community of blind and low-vision users Trusted by global electronics brands and accessibility leaders Advanced AI Easy integration with existing systems 96% of adults with visual impairments watch television (Global Strategy Group) The Numbers All eyes on your ROI? Save time and money with Be My Eyes Download our Free Guide: The Business Case for Accessibility Up to 90% Requests solved automatically Typically 67% Reduction in fix time 5% Increase in customer satisfaction 75% Increase in capacity Sony & Be My Eyes Sony partners with Be My Eyes to offer live video assistance, helping blind and low-vision users access, set up, and troubleshoot Sony products with ease. Through this partnership, users can connect with a Sony agent directly via the Be My Eyes app for real-time, personalized support across a range of consumer electronics. Learn More Trusted by See Be My Eyes in Action Ready to deliver truly accessible Consumer Electronics and Home Appliances support? Book your FREE demo today.
Consumer Electronics Help users connect, troubleshoot, and configure devices independently. Be My Eyes lets customers interpret setup guides, read error codes, and apply updates instantly with AI, or through a live expert via secure video support.
Home Appliances Assist with mode selection, diagnostic alerts, or routine maintenance, minimizing service callouts and increasing customer satisfaction.
Mobile Devices and Wearables Deliver real-time assistance to customers setting up smartphones, tablets, smartwatches, and other connected devices to reduce returns and improve onboarding experiences.
Service AI Leverages cutting-edge visual AI to help blind and low-vision customers interpret device displays, navigate setup processes, and troubleshoot issues. Learn More
Service Connect Bridges AI assistance with live-agent support through a one-way video and two-way audio connection. Let your agents see exactly what the customer sees to resolve issues faster, and more effectively, and to minimize engineer callouts. Learn More
Service Directory The Be My Eyes Service Directory allows your brand to be easily found and accessed by blind and low-vision users through the Be My Eyes app, offering direct, streamlined connections to support. Learn More
