Airline Accessibility - Be My Eyes

Making Airlines Accessible

Want to give your airline a competitive and accessible edge? Be My Eyes can help your brand deliver a seamless, independent travel experience for blind and low-vision passengers.

Why Be My Eyes for Airlines?

Blind and low-vision travelers can face significant barriers when making business trips or taking holidays. From terminal and airport navigation to inaccessible booking sites, and from on-board information to departure details, Be My Eyes combines innovative AI-tools with specialized video-streaming that remove these barriers at every stage. With Be My Eyes, your airline can transform accessibility and create journeys that are empowering and unforgettable.

Supporting Every Step of the Journey

Booking

Passengers can access support when searching for flights, understanding fare options, selecting seats, and completing online bookings independently.

Check-In

Visual interpretation can assist digital and self-service check-in, helping passengers understand on-screen information and complete pre-departure processes confidently.

In-Flight Access

Make in-flight information more accessible by helping passengers understand entertainment systems, menus, seat controls, and other visual content.

Be My Eyes in Action with Emirates

What We Offer

Products and services that make an impact in travel

Service AI

Use image recognition and conversational AI to interpret everything from boarding passes to in-flight entertainment.

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Service Connect

Enable your customer service agents to provide visual help via secure video calls – offering personal, fast, and effective assistance when your customers need it most.

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Service Stream

Enables agents to turn existing phone calls from blind and low-vision customers into secure live video streams, giving them visual context to resolve issues faster.

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Why Airlines Choose Be My Eyes

Here’s why leading airlines such as Emirates trust and integrate Be My Eyes into their services:

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Available in 180+ languages and 150+ countries

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The largest community of blind and low-vision users

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Trusted by global brands and accessibility leaders

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Advanced AI

Easy Integration - apps working together

Easy integration with existing systems

The Numbers

All eyes on your ROI? Save time and money with Be My Eyes 

Download our Free Guide: The Business Case for Accessibility
Up to

90%

Requests solved automatically

Typically

67%

Reduction in fix time

5%

Increase in customer satisfaction

75%

Increase in capacity

Trusted by

The logo features a stylized sun peeking over the horizon line, with "Accessible Pharmacy" elegantly inscribed below. Logo of the National Federation of the Blind featuring a unique pattern and the inspiring slogan "Live the life you want," embodying empowerment and self-determination. The image features the P&G logo crafted in dark blue cursive letters set against a clean white background, epitomizing simplicity and elegance. google logo zendesk logo barilla logo
salesforce logo rnib logo microsoft logo hilton logo nhs logo zain logo

See Be My Eyes in Action

Be My Eyes gives you the tools to support blind and low-vision travelers with confidence, efficiency, and empathy.  Book your FREE demo today.