Solutions for SME's - Be My Eyes for Business

Solutions for SME's

Whether you're a start-up or a growing SME, providing customer support can take a lot of your time. Customers are actively seeking accessible brands, and many SMEs are navigating this with limited resources. Our solutions meet you where you are and are quick to launch, simple to manage, and built to scale as you grow.

Get discovered with Service Directory

The Be My Eyes Service Directory places your brand inside the Be My Eyes app, where over 900,000 blind and low-vision customers already go to find accessible support. Your branded profile appears in a centralized, searchable directory and becomes the trusted entry point to your support experience, on its own or alongside Service AI. You can configure multiple brands and geographies as you grow, and customers reach you through an accessible flow that starts in the app and routes to the channel you choose.

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Offer 24/7 accessible help with Service AI

Service AI acts as your always-on virtual service agent. It understands images taken by customers, including everything from labels and devices to screenshots, and chats with them to resolve issues quickly and consistently. Typical outcomes are strong, with Service AI typically resolving most requests, and with the option to escalate to a direct support line. The standalone package is designed for SMEs, so setup is lightweight and time-to-value is fast.

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Drive impact with corporate volunteering

Corporate Volunteering connects your employees with meaningful, bite-sized opportunities to support the Be My Eyes community. Staff can contribute through micro-volunteering that fits into the workday, strengthening inclusion, team engagement, and brand goodwill while creating everyday accessibility wins for real people.

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Get in touch with our team today