Be My Eyes Service Stream: Visual Support for Blind & Low-Vision Customers

See the problem. Solve it faster.

With Service Stream, visual assistance is available to every blind and low vision customer. During a standard support call, agents can add visual context, allowing them to see the issue and resolve it in real time.

Fits naturally into your operations

Service Stream works alongside your existing phone support processes, so there’s no need to change how your teams operate. Agents can introduce visual support only when it’s needed by sending a secure link during a call, adding real-time context without interrupting the flow of the conversation. There’s no complex setup or integration required, making it easy to adopt and scale across your support teams.

Business Benefits

Faster resolution. Better experience. Broader reach.

Rock-solid compliance

Demonstrate rock-solid accessibility compliance for all of your blind or low vision customers

Improved CSAT

Reduce customer and service frustration and improve your CSAT scores for blind and low vision customers

Greater Brand Value

Build your brand reputation further with a focus on accessibility and inclusion for all

Better FCR & AHT Metrics

Visual context results in faster average handle times and higher first call resolution rates

eBook: The Business Case for Accessibility

This eBook explores the hidden opportunity for organizations to take another look at what they do for accessibility, and deep dives into the business case for investing in it for real business returns.

Trusted by

The logo features a stylized sun peeking over the horizon line, with "Accessible Pharmacy" elegantly inscribed below. Logo of the National Federation of the Blind featuring a unique pattern and the inspiring slogan "Live the life you want," embodying empowerment and self-determination. The image features the P&G logo crafted in dark blue cursive letters set against a clean white background, epitomizing simplicity and elegance. google logo zendesk logo barilla logo
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Frequently Asked Questions