Making Banking Accessible Financial services should be secure, convenient, and accessible for all customers. However, for people who are blind or have low-vision, everyday banking tasks can present hidden challenges, from reading statements to using ATMs or mobile apps. Be My Eyes empowers banks and financial institutions to break down these barriers and deliver truly accessible banking experiences. Request a FREE Demo Why Be My Eyes for Banking? From navigating complex digital banking platforms to verifying transactions or using self-service kiosks, accessibility gaps create frustration and dependency. Be My Eyes combines cutting-edge AI-driven tools with your own customer service agents to ensure seamless, secure, and independent banking at every touchpoint. Example Use Cases Branch Banking Enable customers to perform transactions independently, verify forms and documents, or locate branch facilities with remote visual assistance, reducing reliance on staff and increasing autonomy. ATMs and Self-Service Kiosks Assist users in real-time to navigate ATM menus, authenticate transactions, or report issues, making self-service accessible and secure. Online and Mobile Banking Help customers set up accounts, navigate apps, interpret error messages, and verify sensitive information through AI guidance and live agent support. Customer Service Deliver fast, effective, and empathetic support through video assistance, allowing agents to see exactly what customers see and resolve issues efficiently. What We Offer Products and Services That Make an Impact in Banking Service AI Leverage AI-powered image recognition and conversational support to interpret cheques, read statements, verify transaction details, and guide users through digital banking interfaces. Learn More Service Connect Provide real-time, secure visual assistance via video calls, enabling your agents to help customers read documents, complete forms, or troubleshoot banking apps with personalized support. Learn More Service Directory Connect your financial institution directly with our blind and low-vision community, making your accessibility services easily discoverable and trusted in moments of need. Learn More Why Banking Brands Choose Be My Eyes Here’s why leading banking brands trust and integrate Be My Eyes into their services: Available in 180+ languages and 150+ countries The largest community of blind and low-vision users Trusted by global banking brands and accessibility leaders Advanced AI Easy integration with existing systems The Numbers All eyes on your ROI? Save time and money with Be My Eyes Download our Free Guide: The Business Case for Accessibility Up to 90% Requests solved automatically Typically 67% Reduction in fix time 5% Increase in customer satisfaction 75% Increase in capacity Trusted by See Be My Eyes in Action Ready to deliver truly accessible banking experiences? Book your FREE demo today and see Be My Eyes for Business in action.
Branch Banking Enable customers to perform transactions independently, verify forms and documents, or locate branch facilities with remote visual assistance, reducing reliance on staff and increasing autonomy.
ATMs and Self-Service Kiosks Assist users in real-time to navigate ATM menus, authenticate transactions, or report issues, making self-service accessible and secure.
Online and Mobile Banking Help customers set up accounts, navigate apps, interpret error messages, and verify sensitive information through AI guidance and live agent support.
Customer Service Deliver fast, effective, and empathetic support through video assistance, allowing agents to see exactly what customers see and resolve issues efficiently.
Service AI Leverage AI-powered image recognition and conversational support to interpret cheques, read statements, verify transaction details, and guide users through digital banking interfaces. Learn More
Service Connect Provide real-time, secure visual assistance via video calls, enabling your agents to help customers read documents, complete forms, or troubleshoot banking apps with personalized support. Learn More
Service Directory Connect your financial institution directly with our blind and low-vision community, making your accessibility services easily discoverable and trusted in moments of need. Learn More
