Making Hospitality Accessible Hospitality is about creating memorable, welcoming experiences for every guest. But for blind and low-vision travelers, what should be seamless often comes with invisible obstacles. With Be My Eyes, your hotel, resort, or hospitality brand can break down these barriers and provide guests with the autonomy and support they deserve. Request a FREE Demo Why Be My Eyes for Hospitality? Be My Eyes helps hospitality brands become truly inclusive by combining AI-powered visual support with real-time help from your team, transforming the guest experience into one that’s easy, intuitive, and empowering. Partnering with Be My Eyes connects your brand with a global network of over 800,000 blind and low-vision travelers who are ready to book with accessible hospitality brands. Example Use Cases Bookings Assist guests in using booking engines, confirming reservations, and accessing special accommodations or loyalty programs independently. Check-In Reduce front desk bottlenecks by enabling guests to connect with your staff through remote, on-demand visual guidance for ID checks, keycard pickup, or finding their room. In-Room Help guests operate thermostats, entertainment systems, room controls, and appliances through real-time AI assistance or live video support. Navigation Provide guidance through hotel facilities, explain wayfinding signage, or support access to amenities like spas, pools, restaurants, and conference centers. Billing Ensure billing processes are fully accessible and understandable with visual help for statements and digital payments. Tourism Bring destinations to life with guidance through tours, museums, signage, and attractions. Whether it’s reading a historic plaque or interpreting a map, Be My Eyes transforms access into an immersive, inclusive experience. What We Offer Products and Services That Make an Impact in Hospitality Service AI Offer guests instant, AI-powered visual assistance to navigate digital menus, room features, hotel layouts, and more. Learn More Service Connect Allows guests to connect with staff via one-way video and two-way audio. Your team can see exactly what the guest sees and guide them step-by-step through any issue. Learn More Service Directory Make your brand discoverable to the global Be My Eyes community, allowing travelers who are blind or have low vision to find and connect with your services easily within the app. Learn More Why Hospitality Brands Choose Be My Eyes Here’s why leading hospitality brands trust and integrate Be My Eyes into their services: Available in 180+ languages and 150+ countries The largest community of blind and low-vision users Trusted by global hospitality brands and accessibility leaders Advanced AI Easy integration with existing systems 9.9% spending increase among travelers whose accessibility needs are met The Numbers All eyes on your ROI? Save time and money with Be My Eyes Download our Free Guide: The Business Case for Accessibility Up to 90% Requests solved automatically Typically 67% Reduction in fix time 5% Increase in customer satisfaction 75% Increase in capacity Hilton & Be My Eyes Hilton partners with Be My Eyes to expand accessible guest services. Through Service AI and Service Connect, blind and low-vision travelers received real-time assistance navigating hotel amenities, room features, and check-in processes. This leads to faster issue resolution, higher guest satisfaction scores, and a stronger brand reputation for inclusivity. Learn More Trusted by See Be My Eyes in Action Deliver truly accessible hospitality experiences that set your brand apart. Book your FREE demo today and start welcoming every guest with confidence.
Bookings Assist guests in using booking engines, confirming reservations, and accessing special accommodations or loyalty programs independently.
Check-In Reduce front desk bottlenecks by enabling guests to connect with your staff through remote, on-demand visual guidance for ID checks, keycard pickup, or finding their room.
In-Room Help guests operate thermostats, entertainment systems, room controls, and appliances through real-time AI assistance or live video support.
Navigation Provide guidance through hotel facilities, explain wayfinding signage, or support access to amenities like spas, pools, restaurants, and conference centers.
Billing Ensure billing processes are fully accessible and understandable with visual help for statements and digital payments.
Tourism Bring destinations to life with guidance through tours, museums, signage, and attractions. Whether it’s reading a historic plaque or interpreting a map, Be My Eyes transforms access into an immersive, inclusive experience.
Service AI Offer guests instant, AI-powered visual assistance to navigate digital menus, room features, hotel layouts, and more. Learn More
Service Connect Allows guests to connect with staff via one-way video and two-way audio. Your team can see exactly what the guest sees and guide them step-by-step through any issue. Learn More
Service Directory Make your brand discoverable to the global Be My Eyes community, allowing travelers who are blind or have low vision to find and connect with your services easily within the app. Learn More
