Blog

The latest news and updates from Be My Eyes in one place.

The picture shows a blind woman who is using a computer. On the left, text reads: Be My AI now available on Windows Desktop.
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May 21, 2024

Be My Eyes Launches its Award-Winning App on Windows with Immediate Availability

Be My AI, the world’s first AI visual assistant for people who are blind or have low vision, is now available on any Windows 10/11 PC through the Microsoft Store, for free.
A person surrounded by a multitude of flying letters. On the left, text reads: "Be My Eyes - Language Guide"
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May 15, 2024

From Words to Action: Be My Eyes' Commitment to Accessible Language

Be My Eyes Celebrates Global Accessibility Awareness Day by sharing its brand new Inclusive Language Guide for everyone to read and use
Be My Eyes Logo
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May 15, 2024

Be My Eyes “Inclusive Language” Guide

Join Be My Eyes on our mission to redefine communication norms and promote respectful and modern language practices with our newly unveiled “Inclusive Language” Guide
On the left side of the image, there are two smartphones showing two different Be My AI use cases, one with a weather forecast and one with a chicken. On the right side, text reads: "Can You Top This? Share your most creative volunteer calls or Be My AI uses cases to win incredible prizes!"
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April 2, 2024

Share your Most Creative Volunteer or AI Uses and win incredible prizes

Be My Eyes is thrilled to announce our new monthly ‘Can You Top This?” contest, saluting our community’s most creative or uses of our app
On top of the image text reads: "Service Directory, Customer Service Connections to 600 Companies and Organizations Worldwide" with the Be My Eyes Logo. On the left, two pictures of smartphones show a list of companies, like Apple, Google and Microsoft. On the right, a smiling woman with headphones and a microphone, providing customer service
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March 18, 2024

Be My Eyes Launches “Service Directory”: Direct Customer Service Connections to over 600 New Companies and Organizations

Beginning today in beta, hundreds of hard-to-find customer service numbers and connections to over 600 companies and organizations worldwide have been added to Be My Eyes’ Service Directory, a new section in our app where you can easily connect directly with them for free.
The image shows a celebratory message from the Be My Eyes app, the text reads: "Be My Eyes celebrates 600,000 blind and low-vision users. On the right, there is an image of two men smiling and sitting close together, with one holding a white cane. The background is festive with colorful confetti scattered around
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February 14, 2024

Be My Eyes Celebrates 600,000 Blind and Low Vision Users on Valentine's Day

100,000 blind and low vision users have joined the Be My Eyes community since May 2023, marking the fastest-ever community expansion in Be My Eyes’ history!
Two smartphones displayed, one next to the other, showing the interface of the new Be My Eyes Groups for Friends and Family feature. On the left, text reads "Be My Eyes Groups For Friends And Family Members"
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December 20, 2023

Be My Eyes Integrates New Feature to Receive Visual Assistance From Friends and Family Members

Be My Eyes integrates a new feature called Be My Eyes Groups for individuals who are blind or have low vision
Preview of the Be My AI interface with text reading: "Be My AI Open Beta now available on Android"
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December 4, 2023

Be My AI™ Beta Now Officially Available On Android Smartphones

In celebration of the UN Persons with Disabilities Day on December 3rd, Be My Eyes is proud to announce that its new feature Be My AI™ will now be available for Android smartphone users worldwide.
Alt-text: Four smartphone screens are displayed to demonstrate the user experience walk-through of connecting with Be My AI™ via Microsoft’s Specialized Help profile in the Be My Eyes app. The first smartphone screen on the far left shows the Microsoft company profile in Be My Eyes. The second smartphone screen shows the screen that appears when a blind user selects “Chat with Be My AI.” Be My AI™ sends a message to the users that reads, “Hello! This is Be My AI™ from Microsoft. How can I assist you today?” The third screen shows the conversation with Be My AI™ continued, where a user asks, “How do I disable Microsoft Outlook?” The fourth and final smartphone screen shows the smartphone camera pointing its rear-facing camera onto a Microsoft Outlook inbox on a computer desktop screen.
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November 15, 2023

Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results

World’s First AI Visual Support for Blind and Low Vision Customers
Preview of the Be My AI interface
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October 25, 2023

Be My AI Mentioned Amongst TIME Best Inventions of 2023

The new AI Describer for people who are blind or have low vision is featured in the AI Category
Be My AI User Interface Preview
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October 18, 2023

Be My AI Hits One Million Sessions Only Two Weeks After Open Beta Release

Two weeks after its official release, our community has already experimented with Be My AI 1,000,000 times and feedback has been phenomenal
text reading "Be My AI - soon available". On the right, picture of the Be My AI interface
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September 25, 2023

Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users

Be My Eyes’ AI assistant, powered by GPT-4, is rolling out to hundreds of thousands of iOS and Android users over the next several weeks.
Be My Eyes Logo
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September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description
Alt-text: Phone screen showing the text “Terms of Service and Privacy Policy” following buttons with the options to ’Accept’ or ‘Decline’.
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September 4, 2023

Be My Eyes is Updating our Terms of Service and Privacy Policy

New Terms Include Be My AI and Accessible CX
Two people reading a LEGO Braille Bricks element chart, with Be My Eyes and LEGO logos.
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September 1, 2023

Be My Eyes and the LEGO Group partner to bring inclusive play experiences to blind and low vision Lego fans

People who are blind or have low vision can now reach out to a LEGO representative to get real time video assistance with LEGO® products and services.
July 23, 2023

Belong pioneers inclusive ways to assist blind and low vision customers with Be My Eyes

People who are blind or have low vision can now reach out to a Belong representative to get real time video assistance with Belong products and services.
May 23, 2023

Be My Eyes celebrates 500,000 people who are blind or have low vision joining the community!

Over 500,000 blind and low-vision people have now signed up to get visual assistance through Be My Eyes.
May 18, 2023

How to get Involved on Global Accessibility Awareness Day

Global Accessibility Awareness Day is an opportunity to raise awareness about digital inclusion and accessibility. Here’s how you can get involved.
May 17, 2023

Sky Ireland officially joins Be My Eyes Specialized Help

Our community in Ireland can now reach out to a Sky Ireland representative to get real time video assistance with Sky Ireland products and services.
May 2, 2023

Four Leading Brands and The National Federation of the Blind Join Be My Eyes’ Be My AI Corporate Beta Test

We’re excited to announce that Hilton, Microsoft, P&G, Sony, and The National Federation of the Blind (NFB) have joined our Be My AI beta test.
May 1, 2023

Sony

Sony partners with Be My Eyes and joins Be My AI Beta Test to further improve accessibility of its products.
April 4, 2023

Procter & Gamble

Procter & Gamble joins the Be My AI beta to further improve accessibility of its products.
April 4, 2023

Hilton

Hilton participates in Be My AI beta test.
April 4, 2023

NFB

NFB officially joins Be My Eyes’ Be My AI Beta to further expand its offering for the blind and low-vision community.
April 4, 2023

Microsoft

Microsoft joins Be My Eyes' Be My AI beta to take accessibility of its products to the next level.
March 14, 2023

Introducing Be My AI (formerly Virtual Volunteer) for People who are Blind or Have Low Vision, Powered by OpenAI’s GPT-4

We are thrilled to announce Be My Eyes Virtual Volunteer™, the first-ever digital visual assistant powered by OpenAI’s new GPT-4 language model.
March 2, 2023

How to get assistance with Sony products on Be My Eyes

Blind and low vision users based in Europe can get in contact with a Sony representative to receive real time video assistance through the Be My Eyes app about assistive tools or accessibility features within Sony’s products.
February 22, 2023

Avanti West Coast joins forces with Be My Eyes to make transportation more accessible

All blind and low vision users in the UK can now contact an Avanti West Coast representative to get real time assistance with their trip on the West Coast Main Line!
February 14, 2023

APH ConnectCenter is officially available on Be My Eyes Specialized Help!

Be My Eyes members in the US can now reach out to an APH ConnectCenter representative to get career guidance, learn more about their services and get curated information and resources about blindness and low vision.
December 4, 2022

Guide Dogs Australia Joins Be My Eyes

Please help us welcome the first Australia-based organization providing live video support through Specialized Help and Genesys Cloud CX™ ‍
November 28, 2022

State of Ohio Offers Accessible COVID-19 Testing Support through Be My Eyes

Ohio residents can now call a state-sponsored support line through Be My Eyes to receive assistance with at-home COVID-19 testing.