The latest news and updates from Be My Eyes in one place.

Preview of the Be My AI interface with text reading: "Be My AI Open Beta now available on Android"
December 4, 2023

Be My AI™ Beta Now Officially Available On Android Smartphones

In celebration of the UN Persons with Disabilities Day on December 3rd, Be My Eyes is proud to announce that its new feature Be My AI™ will now be available for Android smartphone users worldwide.
Alt-text: Four smartphone screens are displayed to demonstrate the user experience walk-through of connecting with Be My AI™ via Microsoft’s Specialized Help profile in the Be My Eyes app. The first smartphone screen on the far left shows the Microsoft company profile in Be My Eyes. The second smartphone screen shows the screen that appears when a blind user selects “Chat with Be My AI.” Be My AI™ sends a message to the users that reads, “Hello! This is Be My AI™ from Microsoft. How can I assist you today?” The third screen shows the conversation with Be My AI™ continued, where a user asks, “How do I disable Microsoft Outlook?” The fourth and final smartphone screen shows the smartphone camera pointing its rear-facing camera onto a Microsoft Outlook inbox on a computer desktop screen.
November 15, 2023

Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results

World’s First AI Visual Support for Blind and Low Vision Customers
Preview of the Be My AI interface
October 25, 2023

Be My AI Mentioned Amongst TIME Best Inventions of 2023

The new AI Describer for people who are blind or have low vision is featured in the AI Category
Be My AI User Interface Preview
October 18, 2023

Be My AI Hits One Million Sessions Only Two Weeks After Open Beta Release

Two weeks after its official release, our community has already experimented with Be My AI 1,000,000 times and feedback has been phenomenal
text reading "Be My AI - soon available". On the right, picture of the Be My AI interface
September 25, 2023

Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users

Be My Eyes’ AI assistant, powered by GPT-4, is rolling out to hundreds of thousands of iOS and Android users over the next several weeks.
Be My Eyes Logo
September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description
Alt-text: Phone screen showing the text “Terms of Service and Privacy Policy” following buttons with the options to ’Accept’ or ‘Decline’.
September 4, 2023

Be My Eyes is Updating our Terms of Service and Privacy Policy

New Terms Include Be My AI and Accessible CX
Two people reading a LEGO Braille Bricks element chart, with Be My Eyes and LEGO logos.
September 1, 2023

Be My Eyes and the LEGO Group partner to bring inclusive play experiences to blind and low vision Lego fans

People who are blind or have low vision can now reach out to a LEGO representative to get real time video assistance with LEGO® products and services.
Preview of the Be My AI interface. Text reading: "Become a Be My AI beta tester - we're expanding our beta test for iOS users".
August 7, 2023

Introducing: Be My AI

Be My Eyes’ Virtual Volunteer, powered by GPT-4, gets a new name and will soon be open to beta testing by hundreds of iOS users worldwide
Belong and Be My Eyes Logos
July 23, 2023

Belong pioneers inclusive ways to assist blind and low vision customers with Be My Eyes

People who are blind or have low vision can now reach out to a Belong representative to get real time video assistance with Belong products and services.
Picture of a woman celebrating, with confetti all around her
May 23, 2023

Be My Eyes celebrates 500,000 people who are blind or have low vision joining the community!

Over 500,000 blind and low-vision people have now signed up to get visual assistance through Be My Eyes.
#GAAD written in white on a blue background.
May 18, 2023

How to get Involved on Global Accessibility Awareness Day

Global Accessibility Awareness Day is an opportunity to raise awareness about digital inclusion and accessibility. Here’s how you can get involved.
Sky and Be My Eyes logos
May 17, 2023

Sky Ireland officially joins Be My Eyes Specialized Help

Our community in Ireland can now reach out to a Sky Ireland representative to get real time video assistance with Sky Ireland products and services.
Picture of headphones next to a laptop
May 2, 2023

Four Leading Brands and The National Federation of the Blind Join Be My Eyes’ Be My AI Corporate Beta Test

We’re excited to announce that Hilton, Microsoft, P&G, Sony, and The National Federation of the Blind (NFB) have joined our Be My AI beta test.
Picture of Sony in-ear headphone
May 1, 2023


Sony partners with Be My Eyes and joins Be My AI Beta Test to further improve accessibility of its products.
April 4, 2023


Hilton participates in Be My AI beta test.
April 4, 2023


NFB officially joins Be My Eyes’ Be My AI Beta to further expand its offering for the blind and low-vision community.
April 4, 2023


Microsoft joins Be My Eyes' Be My AI beta to take accessibility of its products to the next level.
March 14, 2023

Introducing Be My AI (formerly Virtual Volunteer) for People who are Blind or Have Low Vision, Powered by OpenAI’s GPT-4

We are thrilled to announce Be My Eyes Virtual Volunteer™, the first-ever digital visual assistant powered by OpenAI’s new GPT-4 language model.
March 2, 2023

How to get assistance with Sony products on Be My Eyes

Blind and low vision users based in Europe can get in contact with a Sony representative to receive real time video assistance through the Be My Eyes app about assistive tools or accessibility features within Sony’s products.
February 22, 2023

Avanti West Coast joins forces with Be My Eyes to make transportation more accessible

All blind and low vision users in the UK can now contact an Avanti West Coast representative to get real time assistance with their trip on the West Coast Main Line!
February 14, 2023

APH ConnectCenter is officially available on Be My Eyes Specialized Help!

Be My Eyes members in the US can now reach out to an APH ConnectCenter representative to get career guidance, learn more about their services and get curated information and resources about blindness and low vision.
December 4, 2022

Guide Dogs Australia Joins Be My Eyes

Please help us welcome the first Australia-based organization providing live video support through Specialized Help and Genesys Cloud CX™ ‍
November 28, 2022

State of Ohio Offers Accessible COVID-19 Testing Support through Be My Eyes

Ohio residents can now call a state-sponsored support line through Be My Eyes to receive assistance with at-home COVID-19 testing.
November 15, 2022

6 ways to make fall activities accessible with Be My Eyes

Autumn is upon us, and for most people that means cooler weather, as we transition from summer to winter. As you create your perfect autumn bucket list, let us suggest some autumn activities that are accessible for visually impaired people!
October 12, 2022 joins Be My Eyes to Support Visually Impaired Americans in 2022 Midterms’s tools are once again joining Be My Eyes Specialized Help, with nonpartisan volunteers on call to help blind and low-vision citizens register for the upcoming US Midterm Election by visiting
April 15, 2022

10 Ways to Get Involved on Micro-Volunteering Day

From mapping vulnerable communities to giving career advice to young individuals and writing uplifting letters - there are plenty of ways to get involved through micro- and virtual volunteering.
April 7, 2022

10 Tips for Making your Social Media Posts Accessible to Everyone

Have you considered whether your social media posts are accessible for people who are blind or have low vision? Here are 10 tips that will help you make sure your posts are accessible.
March 21, 2022

How Be My Eyes is Improving Customer Support for Everyone

Gone are the days with inefficient traditional customer support platforms - we have entered a new era of customer support through live video.
December 21, 2021

A Look Back on 2021

The year of 2021 was a big one for Be My Eyes. Here’s a look back on the past year.
December 20, 2021

New Feature: Easily share Specialized Help with Public Profile links

Easily access or share Specialized Help profiles with the new public profiles.