Virtual Volunteer™ is the first-ever digital visual assistant powered by OpenAI’s new GPT-4 language model. Users can send images via our app to an AI-powered Virtual Volunteer, which will answer any question about that image and provide instantaneous visual assistance for a wide variety of tasks. Our goal is to continue building this technology with and for the global community of people who are blind or have low vision to pursue our mission.
“Working with these amazing brands and the National Federation of the Blind is about two things: first, it’s to ensure the consumer experience is not only excellent, but also solves real world use cases and needs. Second, it’s about continuing to build this technology by working directly with the blind and low vision community,” said Mike Buckley, Be My Eyes CEO. “I want to publicly thank Hilton, Microsoft, P&G, Sony and NFB for their commitment to accessibility and partnership with Be My Eyes.”
For Hilton, we will test Virtual Volunteer™ in and around hotel environments. Hilton has graciously offered free hotel stays to many beta testers to enable real world results which we’ll interpret and utilize for hospitality-centric product improvements.
"Hilton's participation with Be My Eyes' Virtual Volunteer™ is an incredible next step in our company's journey as a leader in inclusive hospitality. We look forward to learning from the betatest to improve our experience for guests of all abilities through the power of artificial intelligence."
Becky Ploeger, Global Head of Reservations and Customer Care, Hilton
For Microsoft, a long time Be My Eyes customer, we’re going to test Virtual Volunteer™ in its customer service vertical. Microsoft has a long history of leadership in accessibility, and its Disability Answer Desk will prove incredibly helpful in testing the abilities and limitations of the technology.
“Be My Eyes has played an important role in improving how Microsoft can give effective technical support inclusive of all our customers and their needs. With Virtual Volunteer, we continue to improve on creating a safe and accessible environment for our blind and low vision customers.”
Neil Barnett, Director, Inclusive Hiring and Accessibility at Microsoft
As one of the world’s largest consumer products companies, our existing customer P&G will work with Virtual Volunteer™ to test how it performs on everything from identifying specific products, ingredients, and uses, to exploring how it may be used in broader customer service applications.
“P&G is excited to participate in the Be My Eyes artificial intelligence pilot with Open AI. We’re looking forward to testing the new technology and understanding how it can improve the lives of our blind and low vision consumers.”
Sumaira Latif, Accessibility Leader at Procter & Gamble
Sony has been a Be My Eyes partner since October 2022, and we are excited to welcome them to the Virtual Volunteer corporate beta. Together with Sony, we will test Virtual Volunteer's ability to help blind and low vision users set up their new Sony Product, get access to a wide variety of post sales services, and find all the necessary information about the accessibility features of Sony products.
“Virtual Volunteer will allow us to bring even more simplicity for our Sony customers using Be My Eyes – we are excited to be part of the future of accessibility by ensuring our products are accessible and enjoyable to everyone.”
Michelle Ward, Policy Lead at Sony
Finally, our partnership with the NFB will provide early access to Virtual Volunteer™ to oneof the world’s most important blindness organizations. NFB will help keep us honest and provide blunt feedback on the product and its limitations. Together, we will fulfil our public promise to build this new level of accessibility with the direct involvement of the blind and low vision community.
“Throughout our history, the National Federation of the Blind has created and advanced technologies that are built on the authentic experience of blind people to empower our living the lives we want. Examples include our NFB-NEWSLINE® audio information service, print reading technology for today’s smartphones, and much more. We are therefore proud to be part of this exciting beta program to shape the latest generative AI technology in ways that can enhance the productivity and independence of the blind. Be My Eyes is a forward-thinking company that is putting the experience and expertise of its blind users first as it leverages GPT-4, and we look forward to this collaboration and the many potential benefits it will bring to our community.”
Mark Riccobono, President of the National Federation of the Blind
Be My Eyes will continue to expand our corporate and organizational beta test in the coming months. If your organization is interested in joining the program, please email us at firstname.lastname@example.org.