{"id":5106,"date":"2026-09-08T15:54:58","date_gmt":"2026-09-08T15:54:58","guid":{"rendered":"https:\/\/www.bemyeyes.com\/business\/?p=5106"},"modified":"2026-08-27T15:58:23","modified_gmt":"2026-08-27T15:58:23","slug":"10-common-digital-accessibility-barriers-for-blind-and-low-vision-users","status":"publish","type":"post","link":"https:\/\/www.bemyeyes.com\/business\/blog\/10-common-digital-accessibility-barriers-for-blind-and-low-vision-users\/","title":{"rendered":"10 Common Digital Accessibility Barriers for Blind and Low Vision Users, and How to Fix Them"},"content":{"rendered":"\n<p><strong><em><strong><em>Many inaccessible websites look perfectly functional to the people who made them because the pages load correctly, the design appears consistent and the main journeys work with a mouse.<\/em><\/strong><\/em><\/strong><\/p>\n\n\n\n<p>When I visit the same site with a screen reader, I may find that every button has the same name, or that a form has rejected my information without identifying the field I need to change.<\/p>\n\n\n\n<p>Problems like these can survive the entire process when nobody completes the journey using access technology. By the time a blind or low vision person encounters the barrier, the product has already been accepted as finished.<\/p>\n\n\n\n<p>The time spent working around inaccessible design adds up. In an <a href=\"https:\/\/afb.org\/research-and-initiatives\/research\/summaries\/barriers-digital-inclusion-2\" target=\"_blank\" rel=\"noreferrer noopener\">American Foundation for the Blind diary study<\/a>, 20 blind and low vision participants encountered an average of 12 digital barriers during a typical week. They spent 2.4 hours dealing with them, while affected tasks took more than twice as long to complete.<\/p>\n\n\n\n<p>A single barrier may take only a few minutes to investigate, although repeated interruptions make routine digital tasks considerably slower. People end up refreshing pages, changing browsers, trying another device or contacting customer service, and some eventually abandon whatever they came to do.<\/p>\n\n\n\n<p>I have used a screen reader for most of my life, and the following problems are among the ones I still encounter regularly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-contents\">Contents<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#Unlabeled-buttons\">Unlabeled buttons<\/a><\/li>\n\n\n\n<li><a href=\"#Structure-that-exists-only-visually\">Structure that exists only visually<\/a><\/li>\n\n\n\n<li><a href=\"#Mouse-only-interactions\">Mouse-only interactions<\/a><\/li>\n\n\n\n<li><a href=\"#Focus-that-loses-its-place\">Focus that loses its place<\/a><\/li>\n\n\n\n<li><a href=\"#Forms-that-do-not-explain-errors\">Forms that do not explain errors<\/a><\/li>\n\n\n\n<li><a href=\"#Alt-text-without-useful-context\">Alt text without useful context<\/a><\/li>\n\n\n\n<li><a href=\"#Layouts-that-break-under-magnification\">Layouts that break under magnification<\/a><\/li>\n\n\n\n<li><a href=\"#Meaning-communicated-only-through-color\">Meaning communicated only through color<\/a><\/li>\n\n\n\n<li><a href=\"#Inaccessible-documents-and-downloads\">Inaccessible documents and downloads<\/a><\/li>\n\n\n\n<li><a href=\"#An-inaccessible-final-step\">An inaccessible final step<\/a><\/li>\n\n\n\n<li><a href=\"#Checking-whether-the-fixes-work\">Checking whether the fixes work<br><\/a><br><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Unlabeled-buttons\">1. Unlabeled buttons<\/h2>\n\n\n\n<p>On some websites, an entire row of controls is announced as \u201cbutton,\u201d even though the visible icons clearly distinguish one action from another. Surrounding text can occasionally provide enough context to work out what a control does, but a toolbar containing several identically named buttons leaves me investigating each one or choosing at random.<\/p>\n\n\n\n<p>Every control needs an accessible name that explains the result of activating it. Labels such as \u201cRemove item\u201d and \u201cOpen account settings\u201d provide useful information, whereas \u201cMore\u201d and \u201cClick here\u201d often require someone to explore the surrounding page before acting.<\/p>\n\n\n\n<p>The accessible name also needs to reflect any relevant change in state. If a button controls my microphone, I should hear whether I am currently muted, while an expandable menu should report whether it is open or closed.<\/p>\n\n\n\n<p>Native HTML buttons provide much of this information and behavior automatically. Developers who create custom controls take on the additional work of recreating features that standard components already include.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Structure-that-exists-only-visually\">2. Structure that exists only visually<\/h2>\n\n\n\n<p>Sighted users recognize the organization of a page through font size, spacing, color and placement. I usually navigate longer pages by asking my <a href=\"https:\/\/www.bemyeyes.com\/business\/blog\/beyond-the-screen-reader\/\" type=\"post\" id=\"4272\" target=\"_blank\" rel=\"noreferrer noopener\">screen reader<\/a> for a list of headings, finding the section I want and moving directly to it.<\/p>\n\n\n\n<p>That method only works when the headings have been identified in the code. Text that has been enlarged or made bold may look correct while remaining an ordinary paragraph to my screen reader, which leaves the page feeling like one continuous block of information.<\/p>\n\n\n\n<p>Lists and tables become similarly difficult when their structure has been created through appearance alone. A collection of lines beginning with hyphens will not tell me how many items it contains, while a table arranged with spaces can turn into a stream of unrelated words and numbers.<\/p>\n\n\n\n<p>Using the correct heading, list and table structures makes the organization available to people who cannot perceive the visual layout. Sensible heading levels also preserve the relationship between sections, allowing someone to understand where they are within the wider page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Mouse-only-interactions\">3. Mouse-only interactions<\/h2>\n\n\n\n<p>Drag-and-drop tools are a regular problem, as are custom calendars and menus that appear only when a pointer hovers over them, because each assumes someone can see and control the pointer. Even when these components can technically receive keyboard focus, the user may still be unable to operate them or understand what has changed.<\/p>\n\n\n\n<p>Useful keyboard access covers the entire interaction, from locating and identifying a control to completing the action and moving elsewhere afterwards. Reaching something with the Tab key provides very little access if pressing Enter does nothing or if the keyboard becomes trapped inside the component.<\/p>\n\n\n\n<p>Anything that can be dragged needs another method, such as buttons for moving an item up or down or a menu containing the available positions. Date fields should allow someone to enter a date directly instead of requiring them to navigate a visual calendar.<\/p>\n\n\n\n<p>Whatever alternative is provided should produce the same result and offer access to the same options. A reduced version may allow someone to complete part of the task, but it still leaves keyboard users with a different service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Focus-that-loses-its-place\">4. Focus that loses its place<\/h2>\n\n\n\n<p>Keyboard focus determines where a screen reader is currently interacting with the page. Its importance becomes obvious when a dialog opens while focus remains on the content behind it, leaving the user unaware that the new window has appeared.<\/p>\n\n\n\n<p>Similar problems occur when closing a menu sends someone back to the top of a long page rather than returning them to the button they used. After submitting a form, they may need to search the page for a confirmation or error message that appeared visually without being announced.<\/p>\n\n\n\n<p>Focus should move into a newly opened dialog and return to a sensible location when that dialog closes. Important updates, including saved settings, new search results and items added to a basket, also need to be announced so that users do not have to hunt for evidence that an action worked.<\/p>\n\n\n\n<p>Testing an individual button cannot reveal all of these problems because focus often breaks during the transition between one state and another. Completing the full interaction shows whether someone can open the component, use it and return to the original page without losing their place.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Forms-that-do-not-explain-errors\">5. Forms that do not explain errors<\/h2>\n\n\n\n<p>Forms regularly tell me that something has gone wrong without providing enough information to correct it. An error summary might report three problems while relying on red borders to identify the affected fields, leaving me with a number but no practical route to the errors themselves.<\/p>\n\n\n\n<p>Persistent labels allow screen readers to identify each field and also remain visible after someone begins typing. Placeholder text cannot reliably serve the same purpose because it disappears during entry and may be difficult for low vision users to read.<\/p>\n\n\n\n<p>Formatting requirements belong beside the relevant field before submission. When a date must follow a particular order or a password requires a certain kind of character, providing those instructions early saves the user from discovering the rule through a failed attempt.<\/p>\n\n\n\n<p>If submission does fail, every message should identify the affected field and explain what needs to change. Moving focus to a linked error summary or the first invalid field then gives the user a clear place to begin correcting the form.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cta-service-cms2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLJNJ4Y6JOhkO7WJYnd6U%2Fi%2FlgFPN6d2ztELo%2FK2q%2FvlGVI387uC3AomqoWgB5lvv7Jx9Tf3NZVNAQ0CHTnstjgAe89xpRFTSVzCFKwve8JR6aOSsQXgNRfT28SlZ4bbCUg%2FCbt8q8%2BTJtrawjWoBObwptTxUYFqqaTclEhydVxzAKc3Itd%2FHAbd8%2Fh4nAK0zuz4Vj6ffx8p6CdhLPB8zXtoEVQ%2BqhbfkApCPYv9JDrMMFtH4ZIkpFv%2F&amp;webInteractiveContentId=207346009102&amp;portalId=6577197\"><img decoding=\"async\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/6577197\/interactive-207346009102.png\" alt=\"Download the FREE eBook\" style=\"width:600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Alt-text-without-useful-context\">6. Alt text without useful context<\/h2>\n\n\n\n<p>Alt text is sometimes treated as a box that must contain something, regardless of whether the resulting description serves any purpose. Entries such as \u201cimage,\u201d \u201cphoto of woman\u201d or an automatically generated filename may produce an announcement without communicating why the image is present.<\/p>\n\n\n\n<p>A useful description depends on the role an image plays within the page. The description someone needs from a product image is very different from the information contained in a chart, so generic alt text cannot serve both.<\/p>\n\n\n\n<p>When I am choosing between colors, the color forms part of the choice and needs to be named. A clothing image described only as \u201cdress\u201d also omits details such as shape, material, pattern and color, which may all influence whether someone wants to buy it.<\/p>\n\n\n\n<p>Charts require a summary of the relevant finding alongside access to the underlying figures. Decorative images can usually be hidden from screen readers, allowing users to move through the meaningful content without unnecessary interruptions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Layouts-that-break-under-magnification\">7. Layouts that break under magnification<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.bemyeyes.com\/business\/blog\/why-color-contrast-matters-for-low-vision-accessibility\/\" type=\"post\" id=\"4828\" target=\"_blank\" rel=\"noreferrer noopener\">Low vision access<\/a> involves a much wider range of tools and settings than increasing the font size. Someone may magnify the entire screen, enlarge only the browser text, change the colors or use software that displays a small portion of the page at a time.<\/p>\n\n\n\n<p>Layouts often become harder to use under these conditions because fixed headers occupy most of the available view or text disappears behind nearby controls. Multi-column pages can require constant horizontal scrolling, while oversized pop-ups may extend beyond the visible area without providing an obvious way to reach the remaining content.<\/p>\n\n\n\n<p>Testing pages at 200 and 400 percent zoom exposes many of these failures. Text and controls should reflow into the available space without overlapping, disappearing or forcing the user to follow every line horizontally.<\/p>\n\n\n\n<p>Text enlargement should also be tested separately from browser zoom because people adjust their displays in different ways. A layout that survives proportional enlargement may still fail when someone changes only the font size or spacing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Meaning-communicated-only-through-color\">8. Meaning communicated only through color<\/h2>\n\n\n\n<p>A red border may identify an invalid form field, while colored dots distinguish between available and unavailable users. Charts frequently rely on several colors to separate their data, even when no labels or patterns provide the same information.<\/p>\n\n\n\n<p>Adding text, symbols or patterns preserves those distinctions for people who cannot perceive the colors clearly or at all. An error message reading \u201cEnter a valid email address,\u201d for example, communicates the problem directly instead of expecting the user to notice that a border has changed.<\/p>\n\n\n\n<p>Contrast also needs to be examined throughout the interface rather than only within the main body text. Placeholder text, menu items, selected controls and focus indicators are common places for pale colors to make information difficult to read.<\/p>\n\n\n\n<p>Someone navigating with a keyboard relies on the focus indicator to know which control will respond next. If that indicator blends into the background, the page becomes difficult to operate even when every control can technically be reached.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Inaccessible-documents-and-downloads\">9. Inaccessible documents and downloads<\/h2>\n\n\n\n<p>Accessibility often ends as soon as someone leaves the webpage. An accessible link may lead to an <a href=\"https:\/\/www.bemyeyes.com\/business\/blog\/how-to-make-pdfs-accessible\/\" type=\"post\" id=\"4279\" target=\"_blank\" rel=\"noreferrer noopener\">untagged PDF<\/a>, while another page places the promised information inside a screenshot.<\/p>\n\n\n\n<p>Those files remain part of the same service, regardless of where they are hosted or which program was used to create them. An accessible introductory page cannot compensate for a document that withholds the information someone came to find.<\/p>\n\n\n\n<p>HTML is often the easiest format for people to adapt to their own access needs. When a downloadable document is necessary, its headings, lists and tables need genuine structure, while the reading order and image descriptions should make sense in the finished file.<\/p>\n\n\n\n<p>An accessible source document does not guarantee an accessible export. Checking the PDF or other final format catches problems introduced during conversion before that version reaches users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"An-inaccessible-final-step\">10. An inaccessible final step<\/h2>\n\n\n\n<p>Some digital journeys remain accessible until the point where a customer is most committed to completing them. I may choose a product, enter my address and reach the payment stage before discovering that the payment window does not work with my screen reader.<\/p>\n\n\n\n<p>Third-party booking systems, identity checks and CAPTCHAs create similar failures. Although another supplier may have built the component, the organization offering the service still chose to place it within the journey and depends on it to complete the transaction.<\/p>\n\n\n\n<p>Accessibility testing therefore needs to cover the whole process, including external tools and embedded services. Considering access during procurement also gives organizations a chance to reject or replace an unsuitable product before it becomes deeply connected to their systems.<\/p>\n\n\n\n<p>A telephone number can provide an additional way to contact the organization, although it cannot replace private digital access available at any time. Customers should not lose online prices, features or independence because the final stage of a website requires sight.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Checking-whether-the-fixes-work\">Checking whether the fixes work<\/h2>\n\n\n\n<p>Automated tools can catch many coding failures quickly. They cannot judge whether an image description provides the information someone actually needs or whether a user can recover after making a mistake.<\/p>\n\n\n\n<p>Testing should cover the way a product behaves under keyboard navigation and enlargement. It should also involve the screen readers people use in everyday life, along with blind and low vision people completing realistic tasks while there is still time to act on what they find.<\/p>\n\n\n\n<p id=\"What-is-Service-AI\">Accessibility is working when blind and low vision users can understand the interface and finish the same task without being forced to involve someone else. When that happens, we can simply get on with whatever we came there to do.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cta-service-cms2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLIM7GaCfvF7zTv7MYijZ8ZUqLWPvaF1xHOYn3ihkm4NXsWNcsjTdd7KZOK9l831E%2Ba7Ik827cEKeZyCjRBMFogioMimNhuI76eqFqJkep8Tj58zohh0b76nBVfNLmDZa6eBO%2FYp6dnCFPf24HmMMm5Lkit9VKR6NU6q5iYbhYN6wGe4EdTCapTD5VMSP2XYUxCY8siaLGBxtw%3D%3D&amp;webInteractiveContentId=220394621002&amp;portalId=6577197\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/6577197\/interactive-220394621002.png\" alt=\"Download the FREE eBook\" style=\"width:600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Many inaccessible websites look perfectly functional to the people who made them because the pages load correctly, the design appears consistent and the main journeys work with a mouse. When I visit the same site with a screen reader, I may find that every button has the same name, or that a form has rejected<\/p>\n","protected":false},"author":17,"featured_media":5110,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-5106","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>10 Common Digital Accessibility Barriers for Blind and Low Vision Users, and How to Fix Them<\/title>\n<meta name=\"description\" content=\"A lifelong screen reader user shares 10 accessibility barriers blind and low vision users face daily online, and the fixes that actually work\" 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