{"id":4127,"date":"2026-02-16T15:50:49","date_gmt":"2026-02-16T15:50:49","guid":{"rendered":"https:\/\/www.bemyeyes.com\/business\/?p=4127"},"modified":"2026-02-16T16:55:45","modified_gmt":"2026-02-16T16:55:45","slug":"how-to-improve-inclusion-in-the-workplace","status":"publish","type":"post","link":"https:\/\/www.bemyeyes.com\/business\/blog\/how-to-improve-inclusion-in-the-workplace\/","title":{"rendered":"How to Improve Inclusion in the Workplace and Why Accessibility is Essential"},"content":{"rendered":"\n<p><em><strong>Research from <\/strong><\/em><a href=\"https:\/\/newsroom.accenture.com\/news\/2023\/companies-that-lead-in-disability-inclusion-outperform-peers-financially-reveals-new-research-from-accenture\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>Accenture<\/em><\/strong><\/a><em><strong> found that companies leading in disability inclusion achieve 1.6 times higher revenue and 2.6 times higher net income compared to their peers.<\/strong><\/em><\/p>\n\n\n\n<p>That should be a clear enough signal to businesses that a genuinely inclusive culture is much more than meeting the basics for legal requirements, it drives business impact too.<\/p>\n\n\n\n<p>Real workplace inclusion lives in the day-to-day experience of employees &#8211; whether they can access the tools they need, grow their careers, and perhaps more importantly that they can participate equally, and feel like they belong.<\/p>\n\n\n\n<p>This is why accessibility should be viewed as one of the most influential business drivers. When workplaces are accessible by design, more people can contribute fully, teams strengthen, and ultimately businesses grow more.<\/p>\n\n\n\n<p>So what does improving inclusion in the workplace actually look like when accessibility is treated as a key driver?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-contents\">Contents<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#starting-with-an-uncomfortable-truth\">Starting with an uncomfortable truth<\/a><\/li>\n\n\n\n<li><a href=\"#why-should-accessibility-be-a-foundation\">Why should accessibility be a foundation of your inclusion strategy?<\/a><\/li>\n\n\n\n<li><a href=\"#enhancing-accessibility-in-the-information-workplace\">How does enhancing accessibility in the information workplace help?<\/a><\/li>\n\n\n\n<li><a href=\"#accessibility-barriers\">Accessibility barriers don\u2019t stop at the desktop<\/a><\/li>\n\n\n\n<li><a href=\"#other-initiatives\">Other important workplace diversity initiatives<\/a><\/li>\n\n\n\n<li><a href=\"#make-accessibility-your-starting-point\">Make accessibility your starting point<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"starting-with-an-uncomfortable-truth\">Starting with an uncomfortable truth<\/h2>\n\n\n\n<p>A great deal of inequality at work comes from unconscious bias &#8211; the assumptions and beliefs people hold without realising it.<\/p>\n\n\n\n<p>Unconscious biases are often shaped by upbringing, personal experiences, and wider societal stereotypes. And, they can influence everything from who gets hired to who gets promoted, who gets listened to, and who gets left out.<\/p>\n\n\n\n<p>Unfortunately, these biases also lead to people being treated less favourably, or even discriminated against.<\/p>\n\n\n\n<p>One practical starting point is to acknowledge that these biases are normal and then do the work to identify exactly which beliefs arise in your workplace and what actions reinforce them.<\/p>\n\n\n\n<p>For example, there are still common misconceptions (<a href=\"https:\/\/www.bemyeyes.com\/business\/blog\/blind-employment-statistics\/\" target=\"_blank\" rel=\"noreferrer noopener\">according to research from RNIB<\/a>) about employing someone who is blind or has low vision, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>50% of employers believing there may be additional health and safety risks<\/li>\n\n\n\n<li>33% believing they may not be able to operate a computer\/laptop<\/li>\n\n\n\n<li>33% believing they may not be able to operate necessary equipment (excluding computers\/laptops)<\/li>\n<\/ul>\n\n\n\n<p>These assumptions inevitably impact hiring processes (often not deliberately), as well as hiring opportunities, and the willingness to invest in someone\u2019s growth and much more.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-should-accessibility-be-a-foundation\">Why should accessibility be a foundation of your inclusion strategy?<\/h2>\n\n\n\n<p>A business can recruit from a wide range of backgrounds and still fail at inclusion if people can\u2019t fully access the tools, information, and systems they need to do their jobs. That\u2019s why \u2018<strong>accessibility<\/strong>\u2019 isn\u2019t a separate disability topic &#8211; but instead one of the most practical ways to remove barriers, widen participation, and make inclusion real in day-to-day work.<\/p>\n\n\n\n<p>It also matters because workplace culture isn\u2019t always as inclusive as companies think, and research backs this up&#8230;&nbsp;<\/p>\n\n\n\n<p><strong><em>Nearly 40% of employees with disabilities, chronic conditions, or neurodivergence experienced workplace microaggressions, harassment or bullying in the past 12 months, according to a <\/em><\/strong><a href=\"https:\/\/www.deloitte.com\/uk\/en\/about\/press-room\/deloitte-first-disability-inclusion-at-work-report.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>Deloitte study<\/em><\/strong><\/a><em><strong>.<\/strong><\/em><\/p>\n\n\n\n<p>True accessibility means designing workplaces, tools, and systems so more people can participate from day one (including people who are blind or have low vision).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cta-service-cms2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLJNJ4Y6JOhkO7WJYnd6U%2Fi%2FlgFPN6d2ztELo%2FK2q%2FvlGVI387uC3AomqoWgB5lvv7Jx9Tf3NZVNAQ0CHTnstjgAe89xpRFTSVzCFKwve8JR6aOSsQXgNRfT28SlZ4bbCUg%2FCbt8q8%2BTJtrawjWoBObwptTxUYFqqaTclEhydVxzAKc3Itd%2FHAbd8%2Fh4nAK0zuz4Vj6ffx8p6CdhLPB8zXtoEVQ%2BqhbfkApCPYv9JDrMMFtH4ZIkpFv%2F&amp;webInteractiveContentId=207346009102&amp;portalId=6577197\"><img decoding=\"async\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/6577197\/interactive-207346009102.png\" alt=\"Download the FREE eBook\" style=\"width:600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enhancing-accessibility-in-the-information-workplace\">How does enhancing accessibility in the information workplace help?<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.bemyeyes.com\/business\/news\/be-my-eyes-announces-new-workplace-accessibility-tools\/\" target=\"_blank\" rel=\"noreferrer noopener\">Enhancing accessibility in the information workplace<\/a> helps because it removes the barriers that stop people from contributing equally, even after they\u2019ve been hired. It improves independence, reduces reliance on others for basic tasks, and creates a more level playing field for performance, progression, and participation.<\/p>\n\n\n\n<p>For blind and low vision employees in particular, an inaccessible information workplace can turn everyday tasks into constant headaches and unwanted stress.<\/p>\n\n\n\n<p>Including but not limited to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>documents that are unreadable<\/li>\n\n\n\n<li>graphics that are illegible<\/li>\n\n\n\n<li>applications that are unnavigable<\/li>\n\n\n\n<li>charts, diagrams, and PDFs that don\u2019t work with screen readers<\/li>\n\n\n\n<li>internal tools that were never tested with accessibility in mind<\/li>\n<\/ul>\n\n\n\n<p>Over time, that creates a workplace where talent is present, but opportunity isn\u2019t equal.<\/p>\n\n\n\n<p>This is one of the gaps <a href=\"https:\/\/www.bemyeyes.com\/business\/workplace\/\" target=\"_blank\" rel=\"noreferrer noopener\">Be My Eyes Workplace<\/a> is built to help close.<\/p>\n\n\n\n<p>Be My Eyes Workplace is a set of software tools and services designed to break down barriers across the modern information workplace. It includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Workplace AI: an AI-powered desktop agent that interprets on-screen content and gives context-aware descriptions of windows, apps, files, images, and even clipboard content<\/li>\n\n\n\n<li>Workplace Reader: detailed descriptions and summaries of inaccessible file content, including text, images, and graphs<\/li>\n\n\n\n<li>Workplace Connect: one-click support that can connect blind users to trusted sighted colleagues (or trained outsourced agents), with remote screen sharing and control<\/li>\n<\/ul>\n\n\n\n<p>The goal is simple&#8230; To give blind and low-vision employees equitable access at work.<\/p>\n\n\n\n<p>And when that baseline exists, employees can work with greater confidence, be more productive and feel a deeper part of the culture.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"accessibility-barriers\">Accessibility barriers don\u2019t stop at the desktop<\/h2>\n\n\n\n<p>Workplace accessibility isn\u2019t only about whether someone can open a document or navigate an application. It\u2019s also about whether people can participate in the parts of work that build belonging, confidence, and momentum.<\/p>\n\n\n\n<p><strong><em>In fact, <\/em><\/strong><a href=\"https:\/\/www.deloitte.com\/uk\/en\/about\/press-room\/deloitte-first-disability-inclusion-at-work-report.html\" target=\"_blank\" rel=\"noreferrer noopener\"><em><strong>Deloitte\u2019s Disability Inclusion @ Work 2024 survey<\/strong><\/em><\/a><strong><em> found that 60% of disabled employees were unable to attend a work event because of inaccessibility.<\/em><\/strong><\/p>\n\n\n\n<p>That statistic matters because work events aren\u2019t just \u201csocial.\u201d They\u2019re where people build relationships, gain visibility, hear what\u2019s really happening in the organisation, and get pulled into opportunities that never appear in a job description.<\/p>\n\n\n\n<p>They\u2019re where trust is built. Where future projects are discussed casually. Where people meet leaders and peers outside their usual bubble.<\/p>\n\n\n\n<p>When someone can\u2019t attend because the venue, format, or experience isn\u2019t accessible, the impact reaches beyond one missed day &#8211; it sends a message, even if unintentional &#8211; this wasn\u2019t designed with you in mind.<\/p>\n\n\n\n<p>And when that happens repeatedly, it can change how someone experiences work. They may stop putting themselves forward. They may feel like an inconvenience for asking. And they may be overlooked for development opportunities because they weren\u2019t present in the moments where those decisions quietly begin.<\/p>\n\n\n\n<p>True accessibility at work is the everyday reality of whether employees can show up fully both in their tasks and in the culture around them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"other-initiatives\">Other important workplace diversity initiatives<\/h2>\n\n\n\n<p>Improving workplace accessibility is a major driver of improving inclusion at work, but it isn\u2019t the only one. To build a diverse and inclusive workforce that lasts, organisations also need to focus on how people are hired, supported, and treated day to day.<\/p>\n\n\n\n<p>Some of these include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Training: <\/strong>Diversity and inclusion training can be genuinely useful when it\u2019s done well. The best programs enable teams to work respectfully and effectively with different perspectives.<\/li>\n\n\n\n<li><strong>Recruitment: <\/strong>If you want a more inclusive and diverse workforce, recruitment is where change becomes real. <a href=\"https:\/\/www.glassdoor.com\/blog\/diversity\/\" target=\"_blank\" rel=\"noreferrer noopener\">57% of employees believe their companies should be more diverse and inclusive<\/a>, and people notice when hiring doesn\u2019t match what leadership claims to value. A fair recruitment process widens access to opportunities and can strengthen your employer brand, expand your candidate pool, and support growth into new markets.<\/li>\n\n\n\n<li><strong>Policy:<\/strong> A diverse and inclusive workplace won\u2019t stay that way unless people feel safe and supported once they\u2019re hired. That means clear non-discrimination policies, inclusive language, employee feedback channels, and leadership that visibly supports inclusion. It also means representation at senior levels, inclusive decision-making, and mentorship or sponsorship programs that help underrepresented employees progress.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"make-accessibility-your-starting-point\">Make accessibility your starting point<\/h2>\n\n\n\n<p>Still, far too many talented people are working around barriers that shouldn\u2019t exist in a modern workplace. Accessibility isn\u2019t a special case &#8211; it\u2019s the foundation that makes inclusion real.&nbsp;<\/p>\n\n\n\n<p>If you want a more inclusive workforce, start by making sure people can fully participate from day one: in the tools they use, the information they rely on, and the culture they\u2019re part of.&nbsp;<\/p>\n\n\n\n<p>Want to see what that can look like for blind and low-vision employees?&nbsp;<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.bemyeyes.com\/business\/request-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Request a demo<\/a> of Be My Eyes Workplace.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cta-service-cms2.hubspot.com\/web-interactives\/public\/v1\/track\/redirect?encryptedPayload=AVxigLJNJ4Y6JOhkO7WJYnd6U%2Fi%2FlgFPN6d2ztELo%2FK2q%2FvlGVI387uC3AomqoWgB5lvv7Jx9Tf3NZVNAQ0CHTnstjgAe89xpRFTSVzCFKwve8JR6aOSsQXgNRfT28SlZ4bbCUg%2FCbt8q8%2BTJtrawjWoBObwptTxUYFqqaTclEhydVxzAKc3Itd%2FHAbd8%2Fh4nAK0zuz4Vj6ffx8p6CdhLPB8zXtoEVQ%2BqhbfkApCPYv9JDrMMFtH4ZIkpFv%2F&amp;webInteractiveContentId=207346009102&amp;portalId=6577197\"><img decoding=\"async\" data-src=\"https:\/\/no-cache.hubspot.com\/cta\/default\/6577197\/interactive-207346009102.png\" alt=\"Download the FREE eBook\" style=\"width:600px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Research from Accenture found that companies leading in disability inclusion achieve 1.6 times higher revenue and 2.6 times higher net income compared to their peers. That should be a clear enough signal to businesses that a genuinely inclusive culture is much more than meeting the basics for legal requirements, it drives business impact too. Real<\/p>\n","protected":false},"author":12,"featured_media":4025,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-4127","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Improve Inclusion in the Workplace and Why Accessibility is Essential<\/title>\n<meta name=\"description\" content=\"What does improving inclusion in the workplace actually look like when accessibility is treated as a key driver? 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