{"id":2219,"date":"2024-10-15T00:00:00","date_gmt":"2024-10-15T00:00:00","guid":{"rendered":"https:\/\/www.bemyeyes.com\/business\/be-my-eyes-and-hilton-sign-industry-first-partnership-to-create-a-more-accessible-hotel-stay\/"},"modified":"2026-06-17T11:47:05","modified_gmt":"2026-06-17T11:47:05","slug":"be-my-eyes-and-hilton-sign-industry-first-partnership-to-create-a-more-accessible-hotel-stay","status":"publish","type":"post","link":"https:\/\/www.bemyeyes.com\/business\/news\/be-my-eyes-and-hilton-sign-industry-first-partnership-to-create-a-more-accessible-hotel-stay\/","title":{"rendered":"Be My Eyes and Hilton Sign Industry-First Partnership to Create a More Accessible Hotel Stay"},"content":{"rendered":"\n

\u200dSan Francisco, 15th October 2024<\/strong> – Be My Eyes (bemyeyes.com<\/a>), the company that connects people who are blind or have low vision with sighted volunteers and companies, through live video and AI, and Hilton, a global hospitality leader, are thrilled to announce a new industry-first accessibility partnership. The partnership aims to ensure hospitality services become more accessible for individuals who are blind or have low vision, and advances Hilton’s commitment to creating more accessible travel experiences and exceptional guest experiences for everyone.<\/p>\n\n\n\n

Traveling and staying at a hotel often marks the start of a memorable journey, whether it’s a business trip, a family vacation, or a special celebration. However, for guests who are blind or have low vision, navigating the layout of a hotel room or unfamiliar facilities can introduce challenges that may affect their overall experience. These obstacles can turn what should be a seamless stay into a more complicated and stressful situation, highlighting the importance of accessible services in the hospitality industry.<\/p>\n\n\n\n

The goal of this partnership is simple: to ensure all guests have the same great Hilton experience, and that those who are blind or have low vision have a more accessible, seamless and welcoming stay.<\/p>\n\n\n\n

Under the terms of the partnership, Hilton becomes a key organization in the Be My Eyes\u2019 Service Directory, with an extensive listing of Hilton hotel brands and service contact options. Be My Eyes will provide the platform \u2013 known as Service Connect \u2013 to channel requests from blind or low vision guests to dedicated, English-speaking Hilton reservations and customer care agents, or a tailored AI-powered visual interpreter known as Be My AI.<\/p>\n\n\n\n

\"Download<\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"

\u200dSan Francisco, 15th October 2024 – Be My Eyes (bemyeyes.com), the company that connects people who are blind or have low vision with sighted volunteers and companies, through live video and AI, and Hilton, a global hospitality leader, are thrilled to announce a new industry-first accessibility partnership. The partnership aims to ensure hospitality services become<\/p>\n","protected":false},"author":3,"featured_media":1569,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-2219","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"\nBe My Eyes and Hilton Sign Industry-First Partnership to Create a More Accessible Hotel Stay<\/title>\n<meta name=\"description\" content=\"Explore the new partnership between Be My Eyes and Hilton, enhancing accessibility for guests who are blind or have low vision.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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