{"id":44,"date":"2025-02-22T18:58:47","date_gmt":"2025-02-22T18:58:47","guid":{"rendered":"https:\/\/www.bemyeyes.com\/business\/?page_id=44"},"modified":"2026-10-05T13:30:19","modified_gmt":"2026-10-05T13:30:19","slug":"bme-service-connect","status":"publish","type":"page","link":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/","title":{"rendered":"Service Connect"},"content":{"rendered":"<section id=\"hero\"         class=\"max-w-screen-xl px-4 2xl:px-0 mx-auto flex flex-col md:flex-row gap-8 items-stretch h-full py-12 transition-colors duration-300  \"\n        role=\"region\"\n        aria-labelledby=\"hero-heading\"\n>\n    <!-- Left Column (2\/3 width) -->\n    <div class=\"w-full md:w-full lg:w-2\/3 p-6 lg:p-20 rounded-2xl border border-primary bg-secondary flex flex-col gap-6 bg-[var(--hero-bg)]\" aria-labelledby=\"hero-heading hero-text\"\n    >\n        <!-- Text Content -->\n        <div class=\"Text flex flex-col gap-6 h-full justify-start\">\n                        <h1 id=\"hero-heading\" class=\"heading-1 text-primary-light font-medium leading-tight lg:mb-6\">\n                Fully accessible, on-demand video support            <\/h1>\n                                    <div id=\"hero-text\" class=\"text-body text-base lg:text-xl leading-relaxed lg:mb-6 max-w-[90%]\">\n                 <p>Accessible support through live visual interpretation. Video starts the instant a blind or low-vision Be My Eyes user calls your profile, so your agents see what your customer sees from the very first second.<\/p>\n            <\/div>\n                        <div class=\"flex gap-4 flex-col md:flex-row\">\n                            <a class=\"btn btn-primary\" href=\"#contact-corporate\" target=\"_self\" role=\"button\" aria-label=\"request a free demo of service connect\">Request a Free Demo<\/a>\n                \n                            <a class=\"btn btn-secondary\" href=\"https:\/\/info.bemyeyes.com\/service-connect-datasheet\" target=\"_blank\" role=\"button\" aria-label=\"Explore the platform\">Download Datasheet<\/a>\n                            <\/div>\n        <\/div>\n    <\/div>\n\n    <!-- Right Column (1\/3 width) -->\n    <div class=\"w-full md:w-full lg:w-1\/3 rounded-2xl flex bg-center bg-contain items-center justify-center shadow-md bg-accent min-h-[400px] md:h-100vh desktop-hero-bg lazyload\" role=\"img\" aria-labelledby=\"right-column-title\" aria-describedby=\"right-column-description\" style=\"background:inherit; background-size: cover; background-position: top center;\"\n     data-bg=\"url(&#039;https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/AdobeStock_469947303-scaled-e1742399093519.jpeg&#039;)\">\n        <!-- Mobile Image (visible only on mobile) -->\n        <img decoding=\"async\" \n            data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/AdobeStock_469947303-scaled-e1742399093519.jpeg\"\n            alt=\"Hero image\"\n            class=\"mobile-hero-img w-full h-full object-cover rounded-2xl lazyload\"\n src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1707px; --smush-placeholder-aspect-ratio: 1707\/2132;\" \/>\n        \n        <!-- Accessible Text Descriptions -->\n                <div id=\"right-column-title\" class=\"sr-only\"> Picture of service user<\/div>\n                        <div id=\"right-column-description\" class=\"sr-only\">\n            <p>A man with a beard, glasses, and headset smiles at a computer screen. Generated with Be My AI.<\/p>\n        <\/div>\n            <\/div>\n<\/section>\n\n<section class=\"py-8 lg:py-16 px-8 text-center\" id=\"logo-wall\">\n    <div class=\"max-w-screen-xl mx-auto\">\n                    <h2 class=\"text-tertiary text-sm font-normal font-inter text-[var(--text-eyebrow)] leading-relaxed\" id=\"about-us-heading\">\n                Trusted by            <\/h2>\n                            <div class=\"mt-8 flex flex-wrap w-full justify-center gap-32\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/AP-c-1.svg\" alt=\"The logo features a stylized sun peeking over the horizon line, with &quot;Accessible Pharmacy&quot; elegantly inscribed below.\" class=\"w-[100px] h-[37px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/AP-c-1.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/AP-w-1.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/AP-b-1.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/national-federation-of-the-blind-nfb-logo-colour.svg\" alt=\"Logo of the National Federation of the Blind featuring a unique pattern and the inspiring slogan &quot;Live the life you want,&quot; embodying empowerment and self-determination.\" class=\"w-[100px] h-[37px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/national-federation-of-the-blind-nfb-logo-colour.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/national-federation-of-the-blind-nfb-logo-white.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/national-federation-of-the-blind-nfb-logo-black.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/procter-gamble-1-e1748850237988.png\" alt=\"The image features the P&amp;G logo crafted in dark blue cursive letters set against a clean white background, epitomizing simplicity and elegance.\" class=\"w-[100px] h-[37px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/procter-gamble-1-e1748850237988.png\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/procter-gamble-white-e1748850281463.png\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/procter-gamble-black-e1748850257295.png\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/google-c.svg\" alt=\"google logo\" class=\"w-[100px] h-[37px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/google-c.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/google-w.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/googlr-b.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/zendesk-c.svg\" alt=\"zendesk logo\" class=\"w-[100px] h-[37px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/zendesk-c.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/zendesk-w.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/zendesk-b.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Barilla_c.svg\" alt=\"barilla logo\" class=\"w-[100px] h-[37px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Barilla_c.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Barilla_w.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Barilla_b.svg\"\/> \n                             \n            <\/div>\n                            <div class=\"mt-8 flex w-full flex-wrap justify-center gap-32\">\n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Salesforce.com_logo.svg\" alt=\"salesforce logo\" class=\"w-[100px] h-[51px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Salesforce.com_logo.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Asset-1.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Salesforce.com_logo_black.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/rnib-logo.0f50786c3db3-1.svg\" alt=\"rnib logo\" class=\"w-[100px] h-[51px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/rnib-logo.0f50786c3db3-1.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/rnib-logo.0f50786c3db3-white.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/rnib-logo.0f50786c3db3-black.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Microsoft_logo_2012.svg\" alt=\"microsoft logo\" class=\"w-[100px] h-[51px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Microsoft_logo_2012.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Microsoft_logo_2012white.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Microsoft_logo_2012black.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Hilton-Hotels-Resorts.svg\" alt=\"hilton logo\" class=\"w-[100px] h-[51px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Hilton-Hotels-Resorts.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Hilton-Hotels-Resorts-white.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Hilton-Hotels-Resorts-black.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/National_Health_Service_England_logo-1.svg\" alt=\"nhs logo\" class=\"w-[100px] h-[51px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/National_Health_Service_England_logo-1.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/National_Health_Service_England_logo-white.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/nhs-black.svg\"\/> \n                                    <img decoding=\"async\" src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Zain-Logo-Home-1.svg\" alt=\"zain logo\" class=\"w-[100px] h-[51px] object-contain flex-img\" data-light=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Zain-Logo-Home-1.svg\" data-dark=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Zain-Logo-Home-white.svg\" data-contrast=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Zain-Logo-Home_black.svg\"\/> \n                            <\/div>\n            <\/div>\n<\/section>\n\n\n<section\n                aria-labelledby=\"audience-type-heading\"\n        class=\"mx-auto px-4 py-12 flex w-full flex-col items-center transition-colors duration-300 \"\n>\n    <div class=\"flex flex-col items-start gap-8 w-full max-w-screen-xl\">\n        <!-- Section Header -->\n        <header class=\"flex flex-col items-start\">\n                                        <h3 id=\"audience-type-heading\" class=\"text-3xl w-full lg:text-4xl font-medium leading-tight text-primary\">\n                    What it delivers                <\/h3>\n                    <\/header>\n\n                            <!-- Cards -->\n            <div class=\"flex items-stretch flex-col md:flex-row gap-6 w-full\">\n                                                    <article class=\"w-full md:w-1\/2 flex flex-col bg-secondary border border-primary rounded-xl p-6 bg-[var(--hero-bg)]\">\n                        <div class=\"h-full flex flex-col w-full justify-between items-start\">\n                            <div class=\" w-full\">\n                                                                    <div class=\"Assistance p-2.5 bg-[var(--icon-bg)] w-[40px] h-[40px] rounded-full mb-12 flex justify-center items-center\">\n                                         <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Vector.svg\" alt=\"hands icon\" class=\"ConnectWithoutContact w-[40px] h-[40px] lazyload\" aria-hidden=\"true\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                                    <\/div>\n                                                                                                    <h4 id=\"user-card-heading\" class=\"text-3xl w-full lg:text-4xl font-medium text-primary mb-4\">\n                                        Fully accessible visual interpretation                                    <\/h4>\n                                                                                                    <p class=\"text-body text-base w-full leading-relaxed mb-6\">\n                                        One-way video and two-way audio, live from first contact.                                    <\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/article>\n                                    <article class=\"w-full md:w-1\/2 flex flex-col bg-secondary border border-primary rounded-xl p-6 bg-[var(--hero-bg)]\">\n                        <div class=\"h-full flex flex-col w-full justify-between items-start\">\n                            <div class=\" w-full\">\n                                                                    <div class=\"Assistance p-2.5 bg-[var(--icon-bg)] w-[40px] h-[40px] rounded-full mb-12 flex justify-center items-center\">\n                                         <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/11.svg\" alt=\"icon\" class=\"ConnectWithoutContact w-[40px] h-[40px] lazyload\" aria-hidden=\"true\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                                    <\/div>\n                                                                                                    <h4 id=\"user-card-heading\" class=\"text-3xl w-full lg:text-4xl font-medium text-primary mb-4\">\n                                        The deepest connection to our community                                    <\/h4>\n                                                                                                    <p class=\"text-body text-base w-full leading-relaxed mb-6\">\n                                        Built for the  millions of people who use Be My Eyes.                                    <\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/article>\n                                            <\/div>\n                    <!-- Cards -->\n            <div class=\"flex items-stretch flex-col md:flex-row gap-6 w-full\">\n                                                    <article class=\"w-full md:w-1\/2 flex flex-col bg-secondary border border-primary rounded-xl p-6 bg-[var(--hero-bg)]\">\n                        <div class=\"h-full flex flex-col w-full justify-between items-start\">\n                            <div class=\" w-full\">\n                                                                    <div class=\"Assistance p-2.5 bg-[var(--icon-bg)] w-[40px] h-[40px] rounded-full mb-12 flex justify-center items-center\">\n                                         <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/seamless.svg\" alt=\"Seamless assistance - icon of head icon with headset\" class=\"ConnectWithoutContact w-[40px] h-[40px] lazyload\" aria-hidden=\"true\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                                    <\/div>\n                                                                                                    <h4 id=\"user-card-heading\" class=\"text-3xl w-full lg:text-4xl font-medium text-primary mb-4\">\n                                        Support on your terms                                    <\/h4>\n                                                                                                    <p class=\"text-body text-base w-full leading-relaxed mb-6\">\n                                        Delivered through Be My Eyes&#039; web-based CX platform. Use your own contact center agents or outsource to trained specialists.                                    <\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/article>\n                                    <article class=\"w-full md:w-1\/2 flex flex-col bg-secondary border border-primary rounded-xl p-6 bg-[var(--hero-bg)]\">\n                        <div class=\"h-full flex flex-col w-full justify-between items-start\">\n                            <div class=\" w-full\">\n                                                                    <div class=\"Assistance p-2.5 bg-[var(--icon-bg)] w-[40px] h-[40px] rounded-full mb-12 flex justify-center items-center\">\n                                         <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Vector-13.svg\" alt=\"tick icon\" class=\"ConnectWithoutContact w-[40px] h-[40px] lazyload\" aria-hidden=\"true\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                                    <\/div>\n                                                                                                    <h4 id=\"user-card-heading\" class=\"text-3xl w-full lg:text-4xl font-medium text-primary mb-4\">\n                                        Built to pass review                                    <\/h4>\n                                                                                                    <p class=\"text-body text-base w-full leading-relaxed mb-6\">\n                                        A full security review, so IT, security and procurement can sign off with confidence.                                    <\/p>\n                                                            <\/div>\n                        <\/div>\n                    <\/article>\n                                            <\/div>\n                       \n    <\/div>\n<\/section>\n\n\n\n\n<section id=\"Benefits\"         aria-labelledby=\"benefits-title\"\n        class=\"Benefits px-4 py-4 2xl:pt-16 2xl:pb-20 flex flex-col justify-start items-center  wp-custom-css-86eb14e5 has-custom-css\"\n>\n    <div class=\"Benefits flex flex-col justify-start items-start gap-2 max-w-screen-xl w-full\">\n        <header class=\"flex flex-col items-start\">\n                                    <h2 id=\"audience-type-heading\" class=\"text-3xl lg:text-4xl font-medium leading-tight text-primary\">\n                See it in Action            <\/h2>\n                    <\/header>\n\n                        <div class=\"Container w-full flex flex-col justify-start items-start gap-12\">\n            <div class=\"flex flex-col gap-4 w-full md:w-full\">\n                <div class=\"relative w-full h-0 pb-[56.25%] rounded-lg overflow-hidden\">\n                    <div style=\"width: 100%; max-width: none;\"><video style=\"display: block; width: 100% !important; min-width: 100%; max-width: none !important; height: auto;\" crossorigin=\"anonymous\" controls=\"controls\" width=\"300\" height=\"150\"><source src=\"https:\/\/6577197.fs1.hubspotusercontent-na1.net\/hubfs\/6577197\/BME_DISHWASHER_v3.mp4\" type=\"video\/mp4\" \/><track label=\"English\" kind=\"subtitles\" srclang=\"en\" src=\"https:\/\/6577197.hs-sites.com\/media-transcripts\/185023867781\/en.vtt\" default=\"\" \/><\/video><\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n            <\/div>\n<\/section>\n\n\n<section id=\"audience-type\"         aria-labelledby=\"audience-type-heading\"\n        class=\"mx-auto px-4 py-12 flex flex-col w-full items-center transition-colors duration-300 \"\n>\n    <div class=\"flex flex-col items-start gap-8 w-full max-w-screen-xl\">\n        <!-- Section Header -->\n        <header class=\"flex flex-col items-start\">\n                                    <h3 id=\"audience-type-heading\" class=\"text-3xl w-full lg:text-4xl font-medium leading-tight text-primary\">\n                Why teams choose Service Connect            <\/h3>\n            \n        <\/header>\n\n                <!-- Cards -->\n        <div class=\"flex items-stretch flex-col md:flex-row gap-6 w-full\">\n\n                        <article class=\"w-full md:w-1\/3 flex flex-col bg-secondary border border-primary rounded-xl p-6 bg-[var(--hero-bg)]\">\n                <div class=\"h-full flex w-full flex-col justify-between items-start\">\n                    <div>\n                                                <div class=\"Assistance p-2.5 bg-[var(--icon-bg)] w-10 h-10 rounded-full mb-12 flex justify-center items-center\">\n                            <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/boost.svg\" alt=\"blue icon of tick inside circle\" aria-hidden=\"true\" class=\"ConnectWithoutContact w-10 h-10 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                        <\/div>\n                                                                            <h4 id=\"user-card-heading\" class=\"text-3xl w-full lg:text-4xl font-medium text-primary mb-4\">\n                                Higher first-call resolution                            <\/h4>\n                                                                            <p class=\"text-body text-base w-full leading-relaxed mb-6\">\n                                Agents get the exact visual context they need to fix it first time.                            <\/p>\n                                            <\/div>\n                <\/div>\n            <\/article>\n                        <article class=\"w-full md:w-1\/3 flex flex-col bg-secondary border border-primary rounded-xl p-6 bg-[var(--hero-bg)]\">\n                <div class=\"h-full flex w-full flex-col justify-between items-start\">\n                    <div>\n                                                <div class=\"Assistance p-2.5 bg-[var(--icon-bg)] w-10 h-10 rounded-full mb-12 flex justify-center items-center\">\n                            <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Vector-13.svg\" alt=\"tick icon\" aria-hidden=\"true\" class=\"ConnectWithoutContact w-10 h-10 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                        <\/div>\n                                                                            <h4 id=\"user-card-heading\" class=\"text-3xl w-full lg:text-4xl font-medium text-primary mb-4\">\n                                Lower handling times                            <\/h4>\n                                                                            <p class=\"text-body text-base w-full leading-relaxed mb-6\">\n                                Visual context solves in minutes what can take an hour over voice.                            <\/p>\n                                            <\/div>\n                <\/div>\n            <\/article>\n                        <article class=\"w-full md:w-1\/3 flex flex-col bg-secondary border border-primary rounded-xl p-6 bg-[var(--hero-bg)]\">\n                <div class=\"h-full flex w-full flex-col justify-between items-start\">\n                    <div>\n                                                <div class=\"Assistance p-2.5 bg-[var(--icon-bg)] w-10 h-10 rounded-full mb-12 flex justify-center items-center\">\n                            <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Vector-13.svg\" alt=\"tick icon\" aria-hidden=\"true\" class=\"ConnectWithoutContact w-10 h-10 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                        <\/div>\n                                                                            <h4 id=\"user-card-heading\" class=\"text-3xl w-full lg:text-4xl font-medium text-primary mb-4\">\n                                Ready for the EAA                            <\/h4>\n                                                                            <p class=\"text-body text-base w-full leading-relaxed mb-6\">\n                                Accessible customer support has been required for EU customers since June 2025.                            <\/p>\n                                            <\/div>\n                <\/div>\n            <\/article>\n                    <\/div>\n            <\/div>\n<\/section>\n\n\n<section\n                aria-labelledby=\"community-title\"\n        class=\"px-4 py-12 md:px-8 md:py-8 lg:py-16 flex flex-col justify-start items-center bg-primary transition-colors duration-300 \"\n>\n    <div class=\"max-w-screen-xl flex flex-col justify-start items-start gap-16 w-full\">\n        <div class=\"border border-primary bg-[var(--hero-bg)] w-full rounded-3xl bg-secondary px-4 py-6 lg:px-16 lg:py-12 flex flex-col justify-start items-start\">\n            <div class=\"flex flex-col md:flex-row justify-between items-center w-full gap-12\">\n                <!-- Left Content -->\n\n\n                <!-- Right Content -->\n\n\n                <div class=\"flex flex-col justify-start items-start gap-4 w-full md:w-1\/2\">\n                    <div class=\"flex flex-col gap-2\">\n                                                                        <h4 class=\"text-primary-light text-3xl lg:text-4xl font-medium font-inter leading-snug\">\n                            Accessible customer experiences at scale                        <\/h4>\n                                            <\/div>\n                    <div class=\"flex items-start flex-col gap-6\">\n                                                <p class=\"text-body text-lg font-normal font-inter leading-relaxed\">\n                            One-way video and two-way audio let your agents see the problem and solve it in real time. Service Connect integrates with major CX platforms and includes analytics to track and improve service quality. Want to handle routine requests automatically? Add our optional AI assistant, which answers simple questions and hands over to your team with full context.                        <\/p>\n                                                <div class=\"flex gap-4\">\n                                                <a class=\"btn btn-primary px-6 py-3 rounded-full text-base font-semibold transition\" href=\"#contact-corporate\" target=\"_self\" role=\"button\" aria-label=\"Request a demo by clicking here\">Request a Free Demo<\/a>\n                                                \n\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n\n                <div class=\"w-full md:w-1\/3 min-h-[500px] rounded-xl h-64 right-side-element flex items-center justify-center desktop-hero-bg lazyload\"  role=\"img\" aria-labelledby=\"right-column-title\" aria-describedby=\"right-column-description\" style=\"background-image:inherit; background-size: cover;background-position: center\"   data-bg-image=\"url(&#039;https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/bme-demo.png&#039;)\">\n                                    <img decoding=\"async\" \n                        data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/bme-demo.png\"\n                        alt=\"Assistance in an instant\"\n                        class=\"mobile-hero-img w-full h-full object-cover rounded-xl lazyload\"\n src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 812px; --smush-placeholder-aspect-ratio: 812\/892;\" \/>\n                                            <div id=\"right-column-title\" class=\"sr-only\">\n                            Assistance in an instant                        <\/div>\n                                            <div id=\"right-column-description\" class=\"sr-only\">\n                            A woman with curly gray hair and a headset smiles at a computer in an office with people in the background. Generated with Be My AI.                        <\/div>\n                    \n\n\n                <\/div>\n            <\/div>\n\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section\n                aria-labelledby=\"community-title\"\n        class=\"px-4 py-12 md:px-8 md:py-8 lg:py-16 flex flex-col justify-start items-center bg-primary transition-colors duration-300 \"\n>\n    <div class=\"max-w-screen-xl flex flex-col justify-start items-start gap-16 w-full\">\n        <div class=\"border border-primary bg-[var(--hero-bg)] w-full rounded-3xl bg-secondary px-4 py-6 lg:px-16 lg:py-12 flex flex-col justify-start items-start\">\n            <div class=\"flex flex-col md:flex-row justify-between items-center w-full gap-12\">\n                <!-- Left Content -->\n\n\n                <!-- Right Content -->\n\n\n                <div class=\"flex flex-col justify-start items-start gap-4 w-full md:w-1\/2\">\n                    <div class=\"flex flex-col gap-2\">\n                                                                        <h4 class=\"text-primary-light text-3xl lg:text-4xl font-medium font-inter leading-snug\">\n                            Great tools for your service center agents and managers                        <\/h4>\n                                            <\/div>\n                    <div class=\"flex items-start flex-col gap-6\">\n                                                <p class=\"text-body text-lg font-normal font-inter leading-relaxed\">\n                            The Be My Eyes Agent and Manager apps provide your teams with the tools they need to provide great service experiences for your blind and low vision customers. Live-video, call trend analysis and performance dashboards, all in one intuitive platform.                        <\/p>\n                                                <div class=\"flex gap-4\">\n                                                \n\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n\n                <div class=\"w-full md:w-1\/3 min-h-[500px] rounded-xl h-64 right-side-element flex items-center justify-center desktop-hero-bg lazyload\"  role=\"img\" aria-labelledby=\"right-column-title\" aria-describedby=\"right-column-description\" style=\"background-image:inherit; background-size: cover;background-position: center\"   data-bg-image=\"url(&#039;https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Container-11.png&#039;)\">\n                                    <img decoding=\"async\" \n                        data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Container-11.png\"\n                        alt=\"Keep a high profile Illustration\"\n                        class=\"mobile-hero-img w-full h-full object-cover rounded-xl lazyload\"\n src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 407px; --smush-placeholder-aspect-ratio: 407\/446;\" \/>\n                                            <div id=\"right-column-title\" class=\"sr-only\">\n                            Keep a high profile Illustration                        <\/div>\n                                            <div id=\"right-column-description\" class=\"sr-only\">\n                            An image of mobile device showing company profile                        <\/div>\n                    \n\n\n                <\/div>\n            <\/div>\n\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<div  class=\"relative w-full overflow-hidden  wp-custom-css-ad90dedd has-custom-css\">\n\n    <!-- Slider Wrapper -->\n        <div id=\"testimonial-carousel\" class=\"flex transition-transform duration-500\" style=\"transform: translateX(0);\">\n        \n        <!-- Slide 1 -->\n        <div\n                class=\"w-full flex-shrink-0 bg-cover bg-center h-screen text-white flex justify-start items-center  p-8 lazyload\"\n                style=\"background-image:inherit\"\n                role=\"group\"\n                aria-labelledby=\"testimonial-1\"\n         data-bg-image=\"url(&#039;https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/testimonial-1.png&#039;)\">\n                        <div class=\"max-w-screen-xl mx-auto\">\n                <div class=\"max-w-screen-xl mx-auto\">\n                    <h2 class=\"text-sm text-white uppercase mb-6\">\n                        Case Studies                    <\/h2>\n                <\/div>\n                                                    <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/Microsoft_logo_2012white.svg\" alt=\"microsoft logo\" class=\"w-auto max-h-[54px] mb-6 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" \/>\n                                <!-- Testimonial Content -->\n                                    <p id=\"testimonial-0\" class=\"opacity-95 text-xl lg:text-4xl font-medium lg:leading-[48px] leading-snug mb-6\">\n                    Discover how Microsoft transformed its Disability Answer Desk by integrating Be My Eyes\u2019 real-time video and AI support, empowering blind and low-vision users to resolve tech issues faster and more efficiently.                <\/p>\n                                                <p class=\"opacity-95 text-base font-normal leading-7\">\n                    <a href=\"https:\/\/www.bemyeyes.com\/business\/microsoft-case-study\/\" class=\"btn btn-primary\" aria-label=\"Read the Microsoft case study\">Read the Case Study<\/a>                <\/p>\n                            <\/div>\n        <\/div>\n        \n        <!-- Slide 1 -->\n        <div\n                class=\"w-full flex-shrink-0 bg-cover bg-center h-screen text-white flex justify-start items-center  p-8 lazyload\"\n                style=\"background-image:inherit\"\n                role=\"group\"\n                aria-labelledby=\"testimonial-1\"\n         data-bg-image=\"url(&#039;https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2026\/10\/sky-case-study-background-1.png&#039;)\">\n                        <div class=\"max-w-screen-xl mx-auto\">\n                <div class=\"max-w-screen-xl mx-auto\">\n                    <h2 class=\"text-sm text-white uppercase mb-6\">\n                        Case Studies                    <\/h2>\n                <\/div>\n                                                    <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2026\/03\/skylogo-white.png\" alt=\"White &quot;sky&quot; logo in bold, lowercase letters on a light grey background, representing Sky Ireland.\" class=\"w-auto max-h-[54px] mb-6 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1280px; --smush-placeholder-aspect-ratio: 1280\/784;\" \/>\n                                <!-- Testimonial Content -->\n                                    <p id=\"testimonial-1\" class=\"opacity-95 text-xl lg:text-4xl font-medium lg:leading-[48px] leading-snug mb-6\">\n                    Sky Ireland partners with Be My Eyes to provide free, real-time visual support for blind and low-vision customers. Through the Be My Eyes app, Sky customers can connect directly with Accessibility Advisors via live video, receiving the help they need with their Sky services.                <\/p>\n                                                <p class=\"opacity-95 text-base font-normal leading-7\">\n                    <a href=\"https:\/\/www.bemyeyes.com\/business\/sky-ireland\/\" class=\"btn btn-primary\" aria-label=\"Read the Sky case study\">Read the Case Study<\/a>                <\/p>\n                            <\/div>\n        <\/div>\n        \n        <!-- Slide 1 -->\n        <div\n                class=\"w-full flex-shrink-0 bg-cover bg-center h-screen text-white flex justify-start items-center  p-8 lazyload\"\n                style=\"background-image:inherit\"\n                role=\"group\"\n                aria-labelledby=\"testimonial-1\"\n         data-bg-image=\"url(&#039;https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2026\/10\/amtrak-case-study-background-1.png&#039;)\">\n                        <div class=\"max-w-screen-xl mx-auto\">\n                <div class=\"max-w-screen-xl mx-auto\">\n                    <h2 class=\"text-sm text-white uppercase mb-6\">\n                        Case Studies                    <\/h2>\n                <\/div>\n                                                    <img decoding=\"async\" data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2026\/07\/amtrak-logo-white.png\" alt=\"Amtrak logo featuring a stylized white railroad track to the left of the word &quot;AMTRAK&quot; in bold white uppercase letters on a light background.\" class=\"w-auto max-h-[54px] mb-6 lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 340px; --smush-placeholder-aspect-ratio: 340\/36;\" \/>\n                                <!-- Testimonial Content -->\n                                    <p id=\"testimonial-2\" class=\"opacity-95 text-xl lg:text-4xl font-medium lg:leading-[48px] leading-snug mb-6\">\n                    Amtrak partners with Be My Eyes to introduce live visual support for passengers who are blind or have low vision. What began as a regional pilot has now expanded nationwide, helping travelers move through stations with greater confidence and independence.                <\/p>\n                                                <p class=\"opacity-95 text-base font-normal leading-7\">\n                    <a href=\"https:\/\/www.bemyeyes.com\/business\/amtrak\/\" class=\"btn btn-primary\" aria-label=\"Read the Amtrak case study\">Read the Case Study<\/a>                <\/p>\n                            <\/div>\n        <\/div>\n            <\/div>\n        <!-- Navigation Controls -->\n    <div class=\"absolute bottom-28 w-full\">\n        <div class=\"max-w-screen-xl mx-auto flex gap-4\">\n            <button\n                    id=\"prev\"\n                    class=\"w-10 h-10 p-2 bg-[var(--btn-text)] rounded-[20px] justify-center items-center text-primary-light flex overflow-hidden focus:outline-none focus:ring-2 focus:bg-primary\"\n                    aria-label=\"Previous slide\"\n            >\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\" class=\"w-6 h-6 text-white\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M15 19l-7-7 7-7\" \/>\n                <\/svg>\n            <\/button>\n            <button\n                    id=\"next\"\n                    class=\"w-10 h-10 p-2 bg-[var(--btn-text)] rounded-[20px] justify-center items-center text-primary-light flex overflow-hidden focus:outline-none focus:ring-2 focus:bg-primary\"\n                    aria-label=\"Next slide\"\n            >\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 24 24\" stroke=\"currentColor\" class=\"w-6 h-6 text-white\">\n                    <path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M9 5l7 7-7 7\" \/>\n                <\/svg>\n            <\/button>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script>\n    const carousel = document.getElementById(\"testimonial-carousel\");\n    const prevButton = document.getElementById(\"prev\");\n    const nextButton = document.getElementById(\"next\");\n    const slides = document.querySelectorAll(\"#testimonial-carousel > div\");\n    let currentIndex = 0;\n\n    function updateCarousel(index) {\n        carousel.style.transform = `translateX(-${index * 100}%)`;\n    }\n\n    prevButton.addEventListener(\"click\", () => {\n        currentIndex = (currentIndex > 0) ? currentIndex - 1 : slides.length - 1;\n        updateCarousel(currentIndex);\n    });\n\n    nextButton.addEventListener(\"click\", () => {\n        currentIndex = (currentIndex + 1) % slides.length;\n        updateCarousel(currentIndex);\n    });\n<\/script>\n\n\n\n\n\n<section\n                aria-labelledby=\"community-title\"\n        class=\"px-4 py-12 md:px-8 md:py-8 lg:py-16 flex flex-col justify-start items-center bg-primary transition-colors duration-300 \"\n>\n    <div class=\"max-w-screen-xl flex flex-col justify-start items-start gap-16 w-full\">\n        <div class=\"border border-primary bg-[var(--hero-bg)] w-full rounded-3xl bg-secondary px-4 py-6 lg:px-16 lg:py-12 flex flex-col justify-start items-start\">\n            <div class=\"flex flex-col md:flex-row justify-between items-center w-full gap-12\">\n                <!-- Left Content -->\n\n\n                <!-- Right Content -->\n\n\n                <div class=\"flex flex-col justify-start items-start gap-4 w-full md:w-1\/2\">\n                    <div class=\"flex flex-col gap-2\">\n                                                                        <h4 class=\"text-primary-light text-3xl lg:text-4xl font-medium font-inter leading-snug\">\n                            Getting started                        <\/h4>\n                                            <\/div>\n                    <div class=\"flex items-start flex-col gap-6\">\n                                                <p class=\"text-body text-lg font-normal font-inter leading-relaxed\">\n                            Service Connect includes a full security review, so it takes a little longer to set up. Many teams go live on Service Directory or Service Stream while their review is under way.                        <\/p>\n                                                <div class=\"flex gap-4\">\n                                                <a class=\"btn btn-primary px-6 py-3 rounded-full text-base font-semibold transition\" href=\"#contact-corporate\" target=\"_self\" role=\"button\" aria-label=\"request a free demo\">Request a Free Demo<\/a>\n                                                                        <a class=\"btn btn-secondary px-6 py-3 rounded-full text-base font-semibold transition\" href=\"https:\/\/www.bemyeyes.com\/business\/accessible-customer-service-suite\/#options\" target=\"_self\" role=\"button\" aria-label=\"find the right fit\">Find the Right Fit<\/a>\n                        \n\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n\n                <div class=\"w-full md:w-1\/3 min-h-[500px] rounded-xl h-64 right-side-element flex items-center justify-center desktop-hero-bg lazyload\"  role=\"img\" aria-labelledby=\"right-column-title\" aria-describedby=\"right-column-description\" style=\"background-image:inherit; background-size: cover;background-position: center\"   data-bg-image=\"url(&#039;https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Container-11.png&#039;)\">\n                                    <img decoding=\"async\" \n                        data-src=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/02\/Container-11.png\"\n                        alt=\"Keep a high profile Illustration\"\n                        class=\"mobile-hero-img w-full h-full object-cover rounded-xl lazyload\"\n src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 407px; --smush-placeholder-aspect-ratio: 407\/446;\" \/>\n                                            <div id=\"right-column-title\" class=\"sr-only\">\n                            Keep a high profile Illustration                        <\/div>\n                                            <div id=\"right-column-description\" class=\"sr-only\">\n                            An image of mobile device showing company profile                        <\/div>\n                    \n\n\n                <\/div>\n            <\/div>\n\n\n\n\n        <\/div>\n    <\/div>\n<\/section>\n\n\n<section id=\"contact-corporate\"  role=\"region\" class=\"\">\n    <div class=\"w-full max-w-screen-xl mx-auto py-4 px-4 2xl:py-12 2xl:px-6 flex flex-row lg:flex-row gap-12\">\n        <!-- Left Section -->\n\n            <div class=\"space-y-12 w-full\">\n                <div class=\"space-y-4\">\n                     \n                                        <h1 class=\"text-heading text-4xl font-medium font-inter leading-snug max-w-screen-xl\">\n                        Talk to us about Service Connect                    <\/h1>\n                     \n                <\/div>\n\n                                <!-- Support Section -->\n                                <div class=\"space-y-6 bg-section\">\n                     \n                                        <div class=\"text-body text-base font-normal font-inter leading-relaxed\">\n                        <p>Book a demo, get pricing, or ask about integration and security review \u2014 our team will get back to you.<\/p>\n                    <\/div>\n                     \n                     \n                <\/div>\n                                                    <section class=\"contact-form-section p-8 rounded-2xl border border-primary bg-section bg-[var(--hero-bg)] w-full md:w-2\/3\">\n                        <p><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><br \/>\n<script>\n  hbspt.forms.create({\n    portalId: \"6577197\",\n    formId: \"56084120-2974-40ca-a7ad-023dca671004\",\n    region: \"na1\",\nonFormReady: function($form) {\n      \/\/ Get current page URL\n      var currentUrl = window.location.href;\n      \/\/ Set hidden field value\n      var field = $form.find('input[name=\"submission_url\"]');\n      if (field.length) {\n        field.val(currentUrl);\n      }\n    }\n  });\n<\/script><\/p>\n                    <\/section>\n                            <\/div>\n\n        <\/div>\n\n        <!-- Right Section -->\n\n\n\n    <\/div>\n<\/section>\n\n\n<section class=\"max-w-screen-xl mx-auto py-8 lg:py-16 px-6 text-[var(--text-color)] bg-[var(--background-color)]\" >\n            <h2 class=\"text-3xl lg:text-4xl font-medium mb-6 border-b-2 pb-2 text-[var(--text-color)] border-[var(--border-primary-color)]\">\n            Frequently Asked Questions        <\/h2>\n                <div class=\"space-y-6\" id=\"faq-list\">\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq1\">\n                            What is Service Connect?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq1\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            Service Connect, part of the Accessible Customer Service Suite, provides intelligent routing of service requests from blind or low vision customers, directly through to your dedicated accessible service agents, using one-way video calling and two-way voice.                        <\/p>\n                                    <\/div>\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq2\">\n                            How do customer service agents interact with users?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq2\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            Agents use the Be My Eyes Agent app to receive and respond to incoming requests via live video and audio. This allows them to describe visual content, provide support, and ensure the customer experience is as effective and human as possible.                        <\/p>\n                                    <\/div>\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq3\">\n                            What kind of support requests can Service Connect handle?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq3\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            It can support product guidance, visual verification, troubleshooting, navigation assistance, and any other scenario where sighted help improves the experience for blind or low-vision users.                        <\/p>\n                                    <\/div>\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq4\">\n                            Why is accessible customer service important?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq4\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            Accessible customer service ensures that everyone can engage with and benefit from your business. When you design your services to be accessible, you expand your reach, build trust, and create better experiences for all customers.                        <\/p>\n                                    <\/div>\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq5\">\n                            How does Service Connect improve agent performance?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq5\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            The Manager app provides call data, success rates, performance dashboards, and feedback analytics, giving team leads actionable insights to coach and optimize teams.                        <\/p>\n                                    <\/div>\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq6\">\n                            What\u2019s the difference between Service Connect and Service AI?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq6\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            Service AI focuses on automated, AI-driven support, while Service Connect adds live-human interaction to deliver hybrid, high-touch experiences. Many partners use both together for a complete accessibility support stack.                        <\/p>\n                                    <\/div>\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq7\">\n                            Can Service Connect integrate with my existing CX systems?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq7\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            Yes. Service Connect is built to integrate with leading customer service platforms and CRMs to fit smoothly into your workflows.                        <\/p>\n                                    <\/div>\n                            <div class=\"border-b pb-4 border-[var(--border-primary-color)]\">\n                                            <button class=\"faq-toggle flex justify-between items-center w-full text-left text-xl font-bold py-2 text-[var(--text-color)]\"\n                                aria-expanded=\"false\" aria-controls=\"faq8\">\n                            What are the cost benefits of using Service Connect?                            <span class=\"icon text-[var(--icon-bg)]\">+<\/span>\n                        <\/button>\n                                                                <p id=\"faq8\" class=\"faq-content hidden text-lg leading-relaxed text-primary-light\">\n                            It allows your team to scale support efficiently, reduce time spent on repeatable tasks, and improve customer satisfaction, all of which contribute to lower overall service costs.                        <\/p>\n                                    <\/div>\n                    <\/div>\n    <\/section>\n\n<script>\n    document.addEventListener(\"DOMContentLoaded\", function () {\n        const faqButtons = document.querySelectorAll(\".faq-toggle\");\n\n        faqButtons.forEach(button => {\n            button.addEventListener(\"click\", function () {\n                const content = document.getElementById(this.getAttribute(\"aria-controls\"));\n                const isExpanded = this.getAttribute(\"aria-expanded\") === \"true\";\n\n                \/\/ Close all other accordions\n                faqButtons.forEach(btn => {\n                    btn.setAttribute(\"aria-expanded\", \"false\");\n                    btn.nextElementSibling.classList.add(\"hidden\");\n                    btn.querySelector(\".icon\").textContent = \"+\";\n                });\n\n                \/\/ Toggle current\n                if (!isExpanded) {\n                    this.setAttribute(\"aria-expanded\", \"true\");\n                    content.classList.remove(\"hidden\");\n                    this.querySelector(\".icon\").textContent = \"\u2212\";\n                }\n            });\n\n            \/\/ Add keyboard support\n            button.addEventListener(\"keydown\", function (event) {\n                if (event.key === \"Enter\" || event.key === \" \") {\n                    event.preventDefault();\n                    this.click();\n                }\n            });\n        });\n    });\n<\/script>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-44","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service Connect: Visual Interpretation for Customer Support<\/title>\n<meta name=\"description\" content=\"Service Connect offers visual interpretation and live-agent support, connecting businesses with blind and low-vision customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Connect\" \/>\n<meta property=\"og:description\" content=\"Service Connect offers visual interpretation and live-agent support, connecting businesses with blind and low-vision customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/\" \/>\n<meta property=\"og:site_name\" content=\"Be My Eyes for Business\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bemyeyesapp\/?loc\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-05T13:30:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/BeMyEyes-logo-4.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1406\" \/>\n\t<meta property=\"og:image:height\" content=\"938\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@BeMyEyes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/bme-service-connect\\\/\",\"url\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/bme-service-connect\\\/\",\"name\":\"Service Connect: Visual Interpretation for Customer Support\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/#website\"},\"datePublished\":\"2025-02-22T18:58:47+00:00\",\"dateModified\":\"2026-10-05T13:30:19+00:00\",\"description\":\"Service Connect offers visual interpretation and live-agent support, connecting businesses with blind and low-vision customers.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/bme-service-connect\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/bme-service-connect\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/bme-service-connect\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Service Connect\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/#website\",\"url\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/\",\"name\":\"Be My Eyes for Business\",\"description\":\"Making good business accessible\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.bemyeyes.com\\\/business\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Service Connect: Visual Interpretation for Customer Support","description":"Service Connect offers visual interpretation and live-agent support, connecting businesses with blind and low-vision customers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/","og_locale":"en_US","og_type":"article","og_title":"Service Connect","og_description":"Service Connect offers visual interpretation and live-agent support, connecting businesses with blind and low-vision customers.","og_url":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/","og_site_name":"Be My Eyes for Business","article_publisher":"https:\/\/www.facebook.com\/bemyeyesapp\/?loc","article_modified_time":"2026-10-05T13:30:19+00:00","og_image":[{"width":1406,"height":938,"url":"https:\/\/www.bemyeyes.com\/business\/wp-content\/uploads\/sites\/5\/2025\/03\/BeMyEyes-logo-4.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@BeMyEyes","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/","url":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/","name":"Service Connect: Visual Interpretation for Customer Support","isPartOf":{"@id":"https:\/\/www.bemyeyes.com\/business\/#website"},"datePublished":"2025-02-22T18:58:47+00:00","dateModified":"2026-10-05T13:30:19+00:00","description":"Service Connect offers visual interpretation and live-agent support, connecting businesses with blind and low-vision customers.","breadcrumb":{"@id":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.bemyeyes.com\/business\/"},{"@type":"ListItem","position":2,"name":"Service Connect"}]},{"@type":"WebSite","@id":"https:\/\/www.bemyeyes.com\/business\/#website","url":"https:\/\/www.bemyeyes.com\/business\/","name":"Be My Eyes for Business","description":"Making good business accessible","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.bemyeyes.com\/business\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.bemyeyes.com\/business\/wp-json\/wp\/v2\/pages\/44","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bemyeyes.com\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bemyeyes.com\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bemyeyes.com\/business\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bemyeyes.com\/business\/wp-json\/wp\/v2\/comments?post=44"}],"version-history":[{"count":0,"href":"https:\/\/www.bemyeyes.com\/business\/wp-json\/wp\/v2\/pages\/44\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bemyeyes.com\/business\/wp-json\/wp\/v2\/media?parent=44"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}