{"id":44,"date":"2025-02-22T18:58:47","date_gmt":"2025-02-22T18:58:47","guid":{"rendered":"https:\/\/www.bemyeyes.com\/business\/?page_id=44"},"modified":"2026-03-11T09:45:32","modified_gmt":"2026-03-11T09:45:32","slug":"bme-service-connect","status":"publish","type":"page","link":"https:\/\/www.bemyeyes.com\/business\/bme-service-connect\/","title":{"rendered":"Service Connect"},"content":{"rendered":"
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\n Because business is built on connections <\/h1>\n
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Service Connect combines the best of AI and live-agent support to deliver a cutting-edge, multi-channel customer service tool for customers who are blind or have low vision.<\/p>\n <\/div>\n

\n Download Service Connect Datasheet<\/a>\n \n <\/div>\n <\/div>\n <\/div>\n\n \n
\n \n \"Hero\n \n \n
Picture of service user<\/div>\n
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A man with a beard, glasses, and headset smiles at a computer screen. Generated with Be My AI.<\/p>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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\n Accessible customer experiences at scale <\/h4>\n <\/div>\n
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\n With tools like AI-powered image-to-text interpretation, one-way video calls, and two-way audio, Service Connect lets your service agents deliver real-time assistance. Seamless integration with major CX platforms and powerful analytics tools make it the ultimate tool for accessibility-driven customer support.\u202f <\/p>\n

\n Request Demo<\/a>\n Download Datasheet<\/a>\n \n\n <\/div>\n <\/div>\n <\/div>\n\n\n
\n \"Assistance\n
\n Assistance in an instant <\/div>\n
\n A woman with curly gray hair and a headset smiles at a computer in an office with people in the background. Generated with Be My AI. <\/div>\n \n\n\n <\/div>\n <\/div>\n\n\n\n\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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\n Great tools for your service center agents and managers <\/h4>\n <\/div>\n
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\n The Be My Eyes Agent and Manager apps provide your teams with the tools they need to provide great service experiences for your blind and low vision customers. Live-video, call trend analysis and performance dashboards, all in one intuitive platform. <\/p>\n

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\n Keep a high profile Illustration <\/div>\n
\n An image of mobile device showing company profile <\/div>\n \n\n\n <\/div>\n <\/div>\n\n\n\n\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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Business Benefits<\/p>\n

\n Smarter tools. Better Insight. Lower Costs. <\/h3>\n \n <\/header>\n\n \n
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\n Boost agent effectiveness\u202f <\/h4>\n

\n Give your agents the tools to handle inbound requests efficiently.\u202f <\/p>\n <\/div>\n <\/div>\n <\/article>\n

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\n Actionable insights\u202f <\/h4>\n

\n Use metrics like call success rates and customer feedback to improve service quality. <\/p>\n <\/div>\n <\/div>\n <\/article>\n

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\n \"icon\"\n <\/div>\n

\n Reduce costs <\/h4>\n

\n Provide exceptional, scalable service while lowering costs.\u202f <\/p>\n <\/div>\n <\/div>\n <\/article>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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\n eBook: The Business Case for Accessibility <\/h1>\n
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This eBook explores the hidden opportunity for organizations to take another look at what they do for accessibility, and deep dives into the business case for investing in it for real business returns.<\/p>\n <\/div>\n

\n Download eBook<\/a>\n \n <\/div>\n <\/div>\n <\/div>\n\n \n
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A woman with blone hair, using mobile phone to access the Be My Eyes app.<\/p>\n <\/div>\n <\/div>\n<\/section>\n\n

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\n Trusted by <\/h2>\n
\n \"The \n \"Logo \n \"The \n \"google \n \"zendesk \n \"barilla \n \n <\/div>\n
\n \"salesforce \n \"rnib \n \"microsoft \n \"hilton \n \"nhs \n \"zain \n <\/div>\n <\/div>\n<\/section>\n\n\n
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\n Get in touch with our team today <\/h1>\n \n <\/div>\n\n
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