Blog

The latest news and updates from Be My Eyes in one place.

On top of the image text reads: "Service Directory, Customer Service Connections to 600 Companies and Organizations Worldwide" with the Be My Eyes Logo. On the left, two pictures of smartphones show a list of companies, like Apple, Google and Microsoft. On the right, a smiling woman with headphones and a microphone, providing customer service
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March 18, 2024

Be My Eyes Launches “Service Directory”: Direct Customer Service Connections to over 600 New Companies and Organizations

Beginning today in beta, hundreds of hard-to-find customer service numbers and connections to over 600 companies and organizations worldwide have been added to Be My Eyes’ Service Directory, a new section in our app where you can easily connect directly with them for free.
The image shows a celebratory message from the Be My Eyes app, the text reads: "Be My Eyes celebrates 600,000 blind and low-vision users. On the right, there is an image of two men smiling and sitting close together, with one holding a white cane. The background is festive with colorful confetti scattered around
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February 14, 2024

Be My Eyes Celebrates 600,000 Blind and Low Vision Users on Valentine's Day

100,000 blind and low vision users have joined the Be My Eyes community since May 2023, marking the fastest-ever community expansion in Be My Eyes’ history!
Two smartphones displayed, one next to the other, showing the interface of the new Be My Eyes Groups for Friends and Family feature. On the left, text reads "Be My Eyes Groups For Friends And Family Members"
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December 20, 2023

Be My Eyes Integrates New Feature to Receive Visual Assistance From Friends and Family Members

Be My Eyes integrates a new feature called Be My Eyes Groups for individuals who are blind or have low vision
Preview of the Be My AI interface with text reading: "Be My AI Open Beta now available on Android"
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December 4, 2023

Be My AI™ Beta Now Officially Available On Android Smartphones

In celebration of the UN Persons with Disabilities Day on December 3rd, Be My Eyes is proud to announce that its new feature Be My AI™ will now be available for Android smartphone users worldwide.
Alt-text: Four smartphone screens are displayed to demonstrate the user experience walk-through of connecting with Be My AI™ via Microsoft’s Specialized Help profile in the Be My Eyes app. The first smartphone screen on the far left shows the Microsoft company profile in Be My Eyes. The second smartphone screen shows the screen that appears when a blind user selects “Chat with Be My AI.” Be My AI™ sends a message to the users that reads, “Hello! This is Be My AI™ from Microsoft. How can I assist you today?” The third screen shows the conversation with Be My AI™ continued, where a user asks, “How do I disable Microsoft Outlook?” The fourth and final smartphone screen shows the smartphone camera pointing its rear-facing camera onto a Microsoft Outlook inbox on a computer desktop screen.
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November 15, 2023

Be My Eyes Integrates Be My AI™ into its First Contact Center with Stunning Results

World’s First AI Visual Support for Blind and Low Vision Customers
Preview of the Be My AI interface
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October 25, 2023

Be My AI Mentioned Amongst TIME Best Inventions of 2023

The new AI Describer for people who are blind or have low vision is featured in the AI Category
Be My AI User Interface Preview
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October 18, 2023

Be My AI Hits One Million Sessions Only Two Weeks After Open Beta Release

Two weeks after its official release, our community has already experimented with Be My AI 1,000,000 times and feedback has been phenomenal
text reading "Be My AI - soon available". On the right, picture of the Be My AI interface
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September 25, 2023

Announcing ‘Be My AI,’ Soon Available for Hundreds of Thousands of Be My Eyes Users

Be My Eyes’ AI assistant, powered by GPT-4, is rolling out to hundreds of thousands of iOS and Android users over the next several weeks.
Be My Eyes Logo
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September 18, 2023

Image to Text AI and Blurred Faces: What’s Going On?

An important update from Be My Eyes about our new image to text AI features and facial description
Alt-text: Phone screen showing the text “Terms of Service and Privacy Policy” following buttons with the options to ’Accept’ or ‘Decline’.
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September 4, 2023

Be My Eyes is Updating our Terms of Service and Privacy Policy

New Terms Include Be My AI and Accessible CX
Two people reading a LEGO Braille Bricks element chart, with Be My Eyes and LEGO logos.
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September 1, 2023

Be My Eyes and the LEGO Group partner to bring inclusive play experiences to blind and low vision Lego fans

People who are blind or have low vision can now reach out to a LEGO representative to get real time video assistance with LEGO® products and services.
Preview of the Be My AI interface. Text reading: "Become a Be My AI beta tester - we're expanding our beta test for iOS users".
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August 7, 2023

Introducing: Be My AI

Be My Eyes’ Virtual Volunteer, powered by GPT-4, gets a new name and will soon be open to beta testing by hundreds of iOS users worldwide
Belong and Be My Eyes Logos
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July 23, 2023

Belong pioneers inclusive ways to assist blind and low vision customers with Be My Eyes

People who are blind or have low vision can now reach out to a Belong representative to get real time video assistance with Belong products and services.
Picture of a woman celebrating, with confetti all around her
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May 23, 2023

Be My Eyes celebrates 500,000 people who are blind or have low vision joining the community!

Over 500,000 blind and low-vision people have now signed up to get visual assistance through Be My Eyes.
#GAAD written in white on a blue background.
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May 18, 2023

How to get Involved on Global Accessibility Awareness Day

Global Accessibility Awareness Day is an opportunity to raise awareness about digital inclusion and accessibility. Here’s how you can get involved.
October 17, 2024

Be My Eyes Announces New Collaboration with Microsoft to Help Train Inclusive AI Models

Be My Eyes announced today that it is working with Microsoft to make AI models more inclusive for the over 340 million people around the world who are blind or have low vision.
October 15, 2024

Be My Eyes and Hilton Sign Industry-First Partnership to Create a More Accessible Hotel Stay

The partnership brings AI-powered virtual assistance and dedicated support from Hilton Reservations and Customer Care to Be My Eyes users in the U.S. and Canada
October 1, 2024

Accessibility Pioneer Mike Shebanek Joins Be My Eyes as Product and Market Strategist

Be My Eyes announced today that accessibility industry pioneer Mike Shebanek has joined the company as a Product and Market Strategist
September 25, 2024

Be My Eyes and Meta Announce Accessibility Partnership

Be My Eyes to provide “Call a Volunteer” on Ray-Ban Meta Smart Glasses, unlocking hands-free accessibility for blind and low vision people for the first time
September 11, 2024

A regional first: Zain Group partners with ‘Be My Eyes’ to provide accessibility assistance to people who are blind or have low vision

Zain Group, a leading provider of innovative technologies and digital lifestyle communications, operating in eight markets across the Middle East and Africa, has entered a regional first-of-its-kind strategic partnership with ‘Be My Eyes’ to provide instant visual assistance for people who are blind or have low vision.
August 28, 2024

Be My Eyes to Acquire AppleVis, to Secure its Future and to Invest for Growth

August 28, 2024 - Be My Eyes, the award-winning company that provides visual access for blind and low-vision people through AI, volunteers and organizations anywhere in the world, announced today that it is acquiring AppleVis, the go-to online blindness website for accessibility advice on Apple and other technologies.
July 26, 2024

Be My Eyes Launches Initiative to Make AI Models More Inclusive

July 26, 2024 - Be My Eyes announced today, on the 34th anniversary of the Americans with Disabilities Act (ADA), an initiative that will provide video data to organizations to train their AI models in a more inclusive way. 
June 27, 2024

Calculating the Impact of Accessibility

Discover how accessibility can boost your business's reputation, customer satisfaction, and revenue. Download our free ebook to learn the key metrics and strategies for calculating the return on investment from accessible solutions.
June 25, 2024

How Stuart and Jackie use Be My Eyes to receive Accessible Visual Assistance from Sky

Discover the story of Stuart and Jackie, two Be My Eyes users who have contacted Sky on Service Directory to receive specialized assistance for a wide range of tasks
June 11, 2024

How Accessibility Enhances KPIs

A Deep Dive into How Accessibility Improves Innovation, Brand Perception, Market Reach, and Risk Management
May 29, 2024

Four Business KPIs Influenced by Accessibility

Discover How Making Your Business Accessible Can Maximize Potential and Drive Success
May 21, 2024

Be My Eyes Launches its Award-Winning App on Windows with Immediate Availability

Be My AI, the world’s first AI visual assistant for people who are blind or have low vision, is now available on any Windows 10/11 PC through the Microsoft Store, for free.
May 15, 2024

From Words to Action: Be My Eyes' Commitment to Accessible Language

Be My Eyes Celebrates Global Accessibility Awareness Day by sharing its brand new Inclusive Language Guide for everyone to read and use
May 15, 2024

Be My Eyes “Inclusive Language” Guide

Join Be My Eyes on our mission to redefine communication norms and promote respectful and modern language practices with our newly unveiled “Inclusive Language” Guide
April 2, 2024

Share your Most Creative Volunteer or AI Uses and win incredible prizes

Be My Eyes is thrilled to announce our new monthly ‘Can You Top This?” contest, saluting our community’s most creative or uses of our app
March 18, 2024

Be My Eyes Launches “Service Directory”: Direct Customer Service Connections to over 600 New Companies and Organizations

Beginning today in beta, hundreds of hard-to-find customer service numbers and connections to over 600 companies and organizations worldwide have been added to Be My Eyes’ Service Directory, a new section in our app where you can easily connect directly with them for free.