Be My Eyes Accessibility Policy Effective Date: February __, 2026 Be My Eyes exists to make the world more accessible to people who are blind or have low vision. We bring that same commitment to our digital experiences, including our public websites and online resources. Our commitment We are committed to providing a website experience that is accessible and usable for as many people as possible, including people who use assistive technologies such as screen readers, screen magnifiers, speech recognition software, alternative input devices, and keyboard-only navigation. Scope This policy applies to Be My Eyes’ public-facing web properties, including: www.bemyeyes.com www.bemyeyes.com/business/ Our Help Center at support.bemyeyes.com And all subdomains and subpages This policy does not apply to Applevis.com, which has its own accessibility statement that you can read at this link. Some areas may include links to third-party platforms. We encourage third parties to provide accessible experiences, but we cannot control their accessibility. Accessibility standards we aim to meet We aim for our websites to conform with WCAG 2.2 Level AA (Web Content Accessibility Guidelines), which is the W3C’s internationally recognized standard for web accessibility. Our Help Center, which is supported by a third party, aims to conform with WCAG 2.1 Level AA. What we’re doing to support accessibility We work to build and maintain accessibility as part of our normal design, content, and engineering processes. Our efforts include: Supporting keyboard navigation and logical focus order Using semantic structure (headings, labels, landmarks) to improve screen reader navigation Providing text alternatives for meaningful images and icons where appropriate Maintaining readable contrast and offering display preferences when available (for example, theme and contrast options on site pages) Testing with a combination of: automated accessibility checks manual review (including keyboard-only use) assistive technology testing where feasible Known limitations Even with best efforts, accessibility issues can occur—especially on pages that: include embedded or third-party tools rely on user-generated or partner-provided content link out to third-party services and sites When we discover issues, we prioritize fixes based on impact and frequency. Feedback and assistance If you have trouble accessing any part of our websites, or want to report an accessibility issue, we want to hear from you. The fastest ways to reach us are: Our Contact Us page at bemyeyes.com/contact-us/ Our Help Center at support.bemyeyes.com By email at support@bemyeyes.com When you contact us, it helps if you include: the page URL what you were trying to do the assistive technology and browser/device you’re using a description of what went wrong (and screenshots if you can share them) We will review accessibility feedback and respond as soon as reasonably possible. Privacy when you contact us If you share personal information with us when reporting an accessibility issue, we’ll handle it in line with our Privacy Policy. Employee accommodations This policy is intended for public website accessibility. Accessibility requests relating to employees, applicants, or other personnel are handled through internal HR and workplace accommodation processes and are covered by separate, internal personnel practices detailed in our Personnel Handbook. Updates to this policy We may update this Accessibility Policy from time to time as our websites evolve and standards change. We will post updates on this page.
